Director of Operations

Moneta•Clayton, MO

21d

About The Position

This role serves as a key member of the team's senior leadership, working closely with the Partner(s) to drive operational excellence. The Director of Operations is responsible for day-to-day team management, translating strategic objectives into actionable initiatives, and serving as the lead liaison to the Enterprise Service Team. This position combines hands-on operational oversight with strategic planning to ensure the team meets its goals while maintaining compliance and fostering a high-performance culture.

Requirements

Bachelor's degree in Business, Finance, or related field required
5+ years of progressive operations experience, preferably within financial services
5+ years in leadership role managing teams of 10+ employees, with demonstrated experience leading and developing high-performing teams
Authorized to work in the United States

Nice To Haves

Direct experience with RIA operations, custodial platforms, and portfolio management systems preferred
Understanding of RIA regulatory requirements and SEC compliance standards preferred
Expertise with major custodial platforms (Schwab, Fidelity, Pershing, TD Ameritrade, etc.)
Proficiency with portfolio management systems (e.g., Orion, Black Diamond, Tamarac, Addepar)
Strong change management and project management skills with track record of successful implementations
Executive presence with ability to present to senior leadership

Responsibilities

Collaborate with Partners in setting and driving team vision, operations strategy, and staffing levels
Translate strategy into actionable steps for growth, implementing team-wide goal setting, performance management, and annual operations planning
Design and implement operational strategies, plans, and procedures aligned with short and long-term team objectives
Participate in growth activities including strategic partnerships and integration efforts as applicable
Identify and implement best practices to optimize productivity, team structure, and process effectiveness
Act as operational leader by proactively addressing issues, identifying efficiency opportunities, maximizing use of Moneta's technology platform, and improving work product quality
Oversee processes that optimize client experience and ensure consistent service delivery
Serve as lead liaison to the Enterprise Service Team, facilitating communication and resolution of operational issues
Oversee approval processes and communications for expense reimbursements, business development payments, team expenses, timecards, PTO, and payroll
Ensure compliance with firm policies and RIA regulatory requirements, taking appropriate action when necessary
Manage a select portfolio of client accounts to develop a comprehensive understanding of the team's core business operations, member responsibilities, and workflow capacity
Develop and manage team-level financial budgeting, projections, and reporting for the Partner group
Partner with Moneta's accounting, finance, and business intelligence departments
Develop reports on team performance and provide insights and recommendations to support informed decision-making
Provide KPI reporting to Partners and team leadership
Utilize financial modeling and business intelligence analytics for data-driven decisions
Oversee team operations and employee productivity, building a highly inclusive culture that ensures team members can thrive and that team goals are met
Lead and develop team members to encourage maximum performance and dedication
Support effective recruiting, onboarding, professional development, performance management, and retention
Foster a positive and collaborative work environment
Plan and execute culture-building experiences and activities
Participate in team committees as needed

Benefits

Paid holidays
Paid time off (PTO)
Employer cost-shared medical and dental insurance
Employer paid short-term disability, long-term disability, AD&D insurance, and basic life insurance
401k Match – 50% of employee contributions up to 6% of compensation
Discretionary annual profit-sharing bonus
Paid parental leave
Professional development reimbursement
Paid volunteer time off (VTO)
Employee referral incentive bonus program
Onsite wellness programs & rewards
Employee engagement activities