Director of Operations - ScottsMiracle-Gro Field

Compass Group•Columbus, OH

30d•$110,000 - $125,000•Onsite

About The Position

Join our team at ScottsMiracle-Gro Field, home of the three time MLS Champion, Columbus Crew! We also have the exciting and unique opportunity to provide incredible food & beverage experiences at Historic Crew Stadium home to festivals like Sonic Temple, Breakaway, The Columbus Aviators UFL Team and More! If you're passionate about hospitality, food, sports, music and team building, this is the role for you! The Director of Operations is responsible for leading our team at the location – ensuring high standards of the guest experience, safety, and financial performance. The ideal candidate will be an experienced food and beverage leader. A great coach who can get the best out of people and continually drive operational performance and execution.

Requirements

5+ leadership experience in Hospitality or Retail
High level of computer literacy
Understanding of financial concepts
Passion for hospitality, food, and retail
Excellent interpersonal and stakeholder management skills

Responsibilities

Proactively coaching and motivating team members to deliver their best
Identifying opportunities and driving continual improvement in our location operations
Building a strong partnership with locations partners
Working with regional and Home Office leadership to drive innovation and best practices at the location
Delivering against our financial goals and budgets
Representing Levy and our business objectives at partner meetings, networking and building relationships with key partners and vendors
Overseeing and ensuring the highest standards of safety and sanitation in all activities across the location
Reviewing financial reports and developing action plans to best achieve business goals
Leading the continual development of the location’s food story and guest experience
Completing team member performance reviews including career development planning and compensation reviews
Interviewing applicants interested in roles requiring hiring consideration and approval
Collaborating with culinary leadership and partners to drive menu development and associated operational enhancements
Overseeing season planning process ensuring alignment with Levy and partner expectations/goals
Coaching team members for optimal performance and engagement
Conducting manager meetings to engage, inform and build alignment
Conducting event walks interacting with team members, guests, partners and VIPs
Identifying and planning for management support needs when the business will exceed the location’s current resources
Managing team recognition program 'Levy Legends' by leadership promotion and participation
Conducting building safety walks so our locations maintain an outstanding level of safety and cleanliness
Completing corrective action, where necessary, to hold team members accountable and improve future performance
Personally lead the coaching and mentoring of future talent within the location – developing the next generation of leaders
Closing/Signoff Payroll on a bi-weekly basis for team members
Ensuring all financial reporting is completed in a timely and accurate manner
Planning budget and P&L management to support optimal financial achievement
Acting as the figurehead at the location for Levy’s Work of Change initiative – build a diverse and inclusive team who represent the community the location serves
Other duties as assigned