Director of Operations
About The Position
Be the person Biena counts on to get their snacks from the co-manufacturer to the Whole Foods shelf, every single time. Biena Snacks Biena is one of the fastest-growing brands in better-for-you snacking, pioneering the protein snack movement with award-winning Chickpea Snacks, and our new high-protein Crispy Edamame line. Distributed in 15,000+ stores including Whole Foods, Target, Sprouts, Costco, and Kroger, Biena Snacks are both delicious and truly nutritious. What You Will Do As Director of Operations & Supply Chain, you'll lead the day-to-day execution of Biena's operations function during a period of rapid growth across natural, mass, club, and specialty channels. Reporting to the VP of Operations & Supply Chain, you'll own the operational scoreboard: S&OP, co-manufacturing execution, quality and food safety, 3PL and warehouse management, and retailer performance, while building the systems and playbooks that support Biena's next phase of growth.
Requirements
- 8+ years of progressive operations leadership in food or beverage CPG, including 3+ years at the manager or director level owning a co-manufacturing network
- Direct experience running S&OP or IBP monthly cycles in a growth-stage environment
- SQF, PCQI, or HACCP certification, with documented CAPA leadership across multiple co-manufacturers
- Demonstrated 3PL and warehouse network management, and a track record commercializing new products in fast-growth environments
- Bachelor's degree required
Nice To Haves
- better-for-you snack, protein, or plant-based category experience
- APICS/CPIM or Six Sigma certification
- experience moving operations from spreadsheet-based tools into formal integrated systems
Responsibilities
- Run the monthly S&OP cycle end to end, driving alignment across demand, supply, and inventory, and manage capacity reservation across the co-manufacturing network
- Manage the co-manufacturing network day to day, owning onboarding, technical qualification, scorecards, and new product commercialization from pilot to full rollout
- Own the quality system in partnership with R&D, driving SQF, PCQI, and HACCP compliance, CAPA leadership, and FDA visit readiness
- Manage the 3PL and warehouse network, own retailer scorecards, and drive root-cause fixes on deductions and chargebacks
- Lead cost engineering initiatives across ingredients, packaging, freight, and 3PL, and own the SOP library and supply chain systems roadmap, including ERP evaluation
Benefits
- Competitive salary + performance bonus
- Equity / profit-interest participation
- Medical, dental, and vision benefits
- Hybrid work flexibility
- Plenty of delicious snacks
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What This Job Offers
Job Type
Full-time
Career Level
Director
