Director of Operations - Non QM Lending

Team Architects•Salisbury, MD

16h•Hybrid

About The Position

Strategic Lending is seeking a high-level operator to lead and scale the operational engine behind its fast-growing Non-QM residential and commercial lending business. This role is focused on building, optimizing, and scaling the lending platforms, rather than just maintenance. Strategic Lending is a financial services and lending solutions company based in Salisbury, focused on connecting clients with various loan products, operating as a broker-style lender/financing partner.

Requirements

Deep experience in Non-QM residential lending and/or commercial lending operations
Strong understanding of loan structuring, underwriting flow, and secondary market execution
Proven operator — you don’t just manage, you build, fix, and scale systems
Experience managing loan pipelines, investor relationships, and note sales
Detail-oriented but able to think strategically at a high level
Comfortable in a fast-paced, entrepreneurial environment where things move quickly
Based in Delaware or Maryland (proximity to Salisbury, MD preferred)
Ability to be in-office quarterly (minimum)
Strong leadership, communication, and execution skills

Responsibilities

Lead and optimize all operational functions across our Non-QM residential and commercial lending platform
Oversee the full loan lifecycle — from intake to funding to secondary market execution (note sales)
Manage and streamline loan processing, underwriting coordination, closing, and post-closing workflows
Drive efficiency in secondary mortgage operations, including packaging and selling loans on the secondary market
Build and implement systems, SOPs, and workflows that increase speed, accuracy, and scalability
Ensure compliance across all lending activities, including Non-QM and commercial lending guidelines
Work directly with leadership to align operations with growth targets and capital deployment strategies