Director of Operations

ESPIRE DENTAL • Greenwood Village, CO

3d • Onsite

About The Position

Espire Dental is seeking an experienced and driven Director of Operations to join our leadership team. This role plays a critical part in shaping the operational success of our multi-site dental organization. The Director of Operations will work closely with the VP of Operations to drive performance, lead strategic initiatives, and ensure every Espire Dental location delivers a consistent, compliant, and high-quality experience.

Requirements

• 5+ years of dental office management experience required.
• Multi-site management experience highly preferred.
• Demonstrated ability to manage complex projects and technology implementations across multiple locations.
• Highly detail-oriented with exceptional organizational and prioritization skills.
• Skilled in delegation, remote team management, and building accountability structures.
• Excellent written and verbal communication skills, with the ability to adapt messaging to diverse audiences.
• Familiarity with OSHA and HIPAA compliance requirements in a dental or healthcare setting.
• Proficiency with dental practice management software and operational reporting tools preferred.
• Proven ability to lead, inspire, and develop high-performing teams across multiple locations, with a track record of navigating difficult conversations, driving accountability, and fostering a culture of continuous improvement.

Responsibilities

• Champion a culture of operational excellence across all dental office locations, setting clear standards and holding teams accountable to them.
• Review operating performance results on a regular basis and take immediate corrective action where needed.
• Work alongside the VP of Operations to develop and execute long-term strategic plans that support organizational growth.
• Ensure all offices remain fully compliant with OSHA and HIPAA regulations, proactively identifying and resolving any gaps.
• Own the project management of the technology stack, overseeing the implementation and rollout of new systems and tools to operational teams.
• Provide regular, timely project updates across all relevant stakeholders, tailoring communications to the appropriate audience; from frontline teams to senior leadership.
• Organize, track, and manage all operational projects, initiatives, and programs to ensure on-time and on-budget delivery.
• Hold team members accountable for completing annual training requirements, performance reviews, and all other company-mandated requirements.
• Train and develop operations team members to perform their duties in a timely and accurate manner, auditing work regularly to ensure quality and identify opportunities for additional coaching.
• Model and reinforce the behaviors, processes, and standards that define Espire Dental's operational culture.
• Work with training team to develop and deliver trainings designed for the operations team members in the offices.
• Strong proficiency in people management, including the ability to lead, inspire, and develop high-performing teams across multiple locations, navigate difficult conversations with professionalism, and build a culture of trust, accountability, and continuous improvement.
• Oversee the RCM Manager, providing strategic direction and support to ensure the RCM team is meeting billing, collections, and revenue performance goals.
• Monitor RCM metrics and collaborate with the manager to identify trends, address bottlenecks, and implement process improvements.

Benefits

• Competitive salary commensurate with experience.
• Comprehensive benefits package including medical, dental, and vision.
• Paid time off and company holidays.
• A collaborative, mission-driven team committed to elevating the patient experience.
• Opportunities for professional growth within a rapidly expanding dental organization.
• Bonus eligible position based on individual and organizational performance metrics.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed