About The Position

This isn't a clipboard job. We are a very popular, high-volume, multi-restaurant group in Lansdale, PA with a loyal following, packed dining rooms, and a reputation for doing things right. We're growing, and we need a true operator to lead the next chapter. We're looking for a Director of Operations in the Lansdale area who lives for the rush, leads from the front, and knows that great operations are built on the line, on the floor, and shoulder-to-shoulder with the team. If you're a hands-on, multi-unit leader who is just as comfortable jumping on the line during a dinner push as you are coaching a GM, controlling costs, and building culture - let's talk.

Requirements

  • 3+ years as a Director of Operations, Regional Manager, or Area Director overseeing 2+ high-volume, full-service restaurants.
  • Hands-on operator who leads by example, especially when it gets busy.
  • Strong culinary and BOH operations knowledge.
  • Expert-level understanding of restaurant financials, labor models, inventory, and cost controls.
  • Low ego, high standards leader who builds loyalty and develops people.
  • Track record of tenure and growth in respected restaurant groups.

Responsibilities

  • Provide hands-on leadership, direction, and support to General Managers and their teams across all locations.
  • Set the standard for execution, every shift.
  • Be in the restaurants, not behind a desk. Know your teams, your regulars, and your kitchens.
  • Own P&L performance, labor management, COGS, inventory, and systems.
  • Balance hospitality and profitability without compromising either.
  • Recruit, mentor, and develop GMs, Kitchen Managers, and emerging leaders.
  • Create a culture of accountability, hospitality, and pride.
  • Run a flawless service, expo a busy line, talk food cost with your chefs, and turn a table with your servers.
  • Command respect in both worlds (BOH & FOH).
  • Ensure consistency in food quality, service standards, cleanliness, safety, and guest experience across all units.
  • Partner directly with ownership on strategy, growth, new openings, and long-term planning.

Benefits

  • Significant bonus potential tied to performance
  • Full benefits package
  • Autonomy to lead and make an impact
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