Director of Operations

bermancorp•Orlando, FL

19h

About The Position

Berman's Workspace is a growing commercial services organization delivering integrated facility solutions throughout Central Florida. Our Facility Services division includes Commercial Landscaping, Janitorial Services, and Maintenance/Fleet Operations. As our organization continues to grow, we are seeking an executive-level operations leader who can drive operational excellence, financial performance, leadership development, and organizational scalability across multiple business units. The Director of Operations – Facility Services provides operational and financial leadership for three business units: Landscaping, Janitorial, and Maintenance/Fleet. This position reports directly to the Executive Vice President and serves as a member of the executive leadership team. This executive-level role leads through business unit leaders to strengthen profitability, accountability, operational excellence, and continuous improvement across the organization.

Requirements

10+ years of progressive operations leadership experience.
Experience leading multiple business units or regional operations.
Significant P&L responsibility and demonstrated financial ownership.
Experience managing managers or senior operational leaders.
Strong budgeting, forecasting, and financial planning experience.
Proven ability to improve operational performance through systems, leadership, and accountability.
Executive presence
Critical thinking
Strong financial acumen
P&L ownership
Independent decision making
Strategic planning
Operational discipline
Leadership development
Data-driven decision making
Excellent communication skills
Ability to influence and hold leaders accountable
High level of personal ownership

Nice To Haves

Experience in commercial services, facilities management, landscaping, janitorial, maintenance, construction services, property services, or another labor-intensive service organization is strongly preferred.

Responsibilities

Lead Business Unit Leaders responsible for Landscaping, Janitorial, and Maintenance/Fleet operations.
Establish clear accountability throughout the organization.
Develop future operational leaders and strengthen leadership bench depth.
Foster a culture of ownership, execution, and continuous improvement.
Partner effectively with Finance, Human Resources, Sales, and Executive Leadership.
Own operational budgets, forecasts, and related financial planning.
Drive profitable performance across all assigned business units.
Evaluate labor utilization, overtime, subcontractor costs, fleet expenses, and job costing.
Develop project budgets and financial models that support sound operational decisions.
Ensure operational decisions align with company financial objectives.
Identify operational trends before they negatively affect financial performance.
Improve processes, systems, reporting, and operational consistency.
Monitor capacity, backlog, work order aging, scheduling, and service delivery performance.
Ensure customer commitments and service levels are consistently met.
Develop reporting that drives action, accountability, and measurable improvement.
Lead reorganizations and operational improvement initiatives.
Develop implementation plans with clear milestones, owners, and success measures.
Execute company initiatives with discipline and minimal executive oversight.
Present recommendations supported by financial and operational analysis.