Director of Operations

McKesson•Memphis, TN

3d•Onsite

About The Position

McKesson is seeking a Director of Distribution Center Operations to lead all operational, financial, inventory, and people leadership activities within the North Star Distribution Center. This role is responsible for site performance across safety, service, quality, productivity, compliance, and profitability while ensuring an exceptional employee and customer experience. As a key member of the leadership team, this individual will drive strategic initiatives, lead cross-functional partnerships, develop future leaders, and ensure operational excellence across the facility.

Requirements

Degree or equivalent experience.
Typically requires 12+ years of progressive operations, supply chain, logistics, or distribution experience, including 5+ years leading managers within a complex operation.
Distribution, logistics, supply chain, or warehouse operations leadership experience.
Proven success leading leaders in a multi-functional environment.
Strong financial acumen, including P&L, budgeting, inventory, and cost management.
Experience driving cross-functional partnerships and strategic initiatives.
Demonstrated ability to build high-performing teams and develop future leaders.
Knowledge of warehouse management systems (WMS), inventory control processes, and operational technologies.
Continuous improvement experience utilizing Lean, Six Sigma, or similar methodologies.

Responsibilities

Develop and execute operational strategies aligned with regional and enterprise objectives.
Partner across Operations, Transportation, Finance, HR, Engineering, Quality, and Continuous Improvement to drive business results.
Identify opportunities to improve service, scalability, productivity, and customer outcomes.
Influence business decisions through operational insights, workforce planning, and performance analytics.
Lead all distribution center operations, including receiving, inventory, fulfillment, shipping, and facility performance.
Drive results across safety, quality, service, productivity, and inventory accuracy metrics.
Champion continuous improvement initiatives that enhance operational efficiency and customer satisfaction.
Lead and develop a team of managers and supervisors while fostering a high-performance culture.
Build organizational capability through coaching, succession planning, and leadership development.
Partner with HR on workforce planning, employee engagement, and talent strategies.
Maintain accountability for P&L performance, budgets, inventory investment, and expense management.
Ensure compliance with all regulatory and company requirements, including DEA, FDA, OSHA, and internal standards.
Promote a culture of safety, risk management, and operational excellence.