CBCB Director of Operations

Square One Concepts • Scottsdale, AZ

19d

About The Position

Square One Concepts is seeking an experienced restaurant operator to lead operations for its flagship brand, Cold Beers & Cheeseburgers (CBCB). This hands-on, field-focused leadership role provides overall operational leadership across the CBCB portfolio. The Director of Operations partners with Executive Leadership, Regional Managers, General Managers, Culinary, Marketing, and Finance to improve performance and support the brand’s continued development.

The successful candidate leads from the front, develops strong leadership teams, drives financial performance, and ensures consistent execution across a growing organization. The role requires a visible presence in the field, regular interaction with restaurant teams, and the ability to translate strategy into results at the restaurant level. The Director of Operations is expected to establish strong operational discipline, leadership accountability, guest-first hospitality, and consistent execution across the brand.

Requirements

• 10+ years of progressive restaurant operations experience, including significant multi-unit leadership.
• Proven track record leading multiple restaurants and developing strong management teams.
• Experience in a high-volume casual dining, sports bar, polished casual, or similar restaurant environment.
• Experience operating restaurants with substantial sales volume and complex operational demands.
• Demonstrated success improving sales, profitability, labor, food cost, guest satisfaction, and retention.
• Strong financial acumen and meaningful full P&L ownership experience.
• Exceptional leadership ability, including recruiting, coaching, developing, and holding leaders accountable.
• Ability to work strategically with executive leadership and tactically in restaurants.
• Strong field presence and willingness to interact regularly with restaurant teams.
• Urgency, accountability, sound judgment, and a genuine passion for hospitality.
• Experience supporting restaurant growth, openings, remodels, and organizational development.
• Willingness to travel regularly throughout the region.

Responsibilities

• Provide leadership and oversight across CBCB locations, ensuring consistent food quality, service, cleanliness, hospitality, and safety standards.
• Lead, coach, and develop Regional Managers, General Managers, and restaurant leadership teams.
• Set clear expectations and accountability while fostering hospitality and teamwork.
• Spend significant time in the field identifying opportunities, solving operational challenges, and ensuring standards are executed consistently.
• Drive sales, profitability, labor efficiency, food cost, guest satisfaction, and overall restaurant performance.
• Analyze operational KPIs and develop actionable plans to improve results.
• Maintain full P&L accountability, including budgeting, forecasting, cost management, and financial performance.
• Identify operational opportunities and implement systems, processes, and training programs to improve consistency and scalability.
• Partner with Executive Leadership on new restaurant openings, remodels, growth initiatives, and continued brand development.
• Build a strong leadership bench through coaching, succession planning, and talent development.
• Ensure compliance with company policies, food safety standards, and applicable regulatory requirements.
• Recruit, develop, and hold leaders accountable, and ensure initiatives are followed through to completion.

Benefits

• Competitive base salary
• Performance-based bonus opportunity
• Comprehensive benefits package
• Significant influence over the continued development of a growing restaurant brand
• Opportunity to build teams, systems, and operational infrastructure supporting the company's next phase of growth
• Leadership role with direct impact on organizational performance and culture

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed