Director of Operations- Internal Candidates Only

Compass Business Solutions, Inc.•Pittsburgh, PA

About The Position

You'll be responsible for providing strategic leadership, direction, and oversight of the organization's internal operational functions, including finance, people, facilities, venue operations, safety and risk management, vendor management, and organizational logistics. This role ensures efficient, safe, and effective operations that support value-based excellence, financial sustainability, and the organization's mission while maximizing operational effectiveness and financial stewardship.

Requirements

Knowledge of theatrical business operations, facilities management, nonprofit operations, safety regulations, financial systems, and performing arts industry practices.
Embodies and demonstrates the organization's core values.
Demonstrated ability to lead complex operational functions while balancing artistic priorities, operational efficiency, and financial stewardship.
Strong leadership, team development, and project management skills with the ability to successfully manage multiple priorities, deadlines, and operational initiatives.
Knowledge of production budgeting, facilities management, contract administration, vendor management, and organizational planning.
Excellent organizational, analytical, problem-solving, and decision-making skills.
Strong interpersonal and communication skills with the ability to collaborate effectively across departments and build productive relationships with vendors, contractors, unions, and community partners.
Builds trust, honors commitments, and maintains a safe, respectful, and collaborative work environment.
Possesses an aptitude for technology and proficiency in Microsoft Office Suite products with advanced skills in Excel, Word, and Outlook.
Bachelor's degree in Arts Administration, Business Administration, Operations Management, or a related field required.
Minimum of eight (8) years of progressively responsible experience in production management, operations management, technical theater, facilities management, or a related field required.
Minimum of five (5) years of supervisory experience leading multidisciplinary operational or production teams required.
Demonstrated experience developing and managing complex operating and production budgets, production schedules, contracts, and organizational resources.

Nice To Haves

Demonstrated related experience may substitute for preferred education.
Experience with production scheduling software, project management systems, and facility management platforms is preferred.
Experience working within professional performing arts organizations, including knowledge of theatrical production practices, union environments, venue operations, OSHA regulations, and facility management preferred.

Responsibilities

Provide strategic leadership and oversight of all operational functions, including production operations, facilities management, venue operations, safety, security, production planning, and organizational logistics.
Develop in collaboration with education and production annual production calendars, organizational operating schedules, and facility utilization plans to support performances, rehearsals, educational programming, special events, rentals, and other organizational activities.
Develop, manage, and monitor departmental operating and production budgets, capital expenditures, facilities costs, and production expenses while ensuring responsible financial stewardship and identifying opportunities for operational efficiencies.
Oversee institutional planning and execution, including staffing, scheduling, technical operations, production timelines, and coordination among artistic, education, production, and administrative teams.
Recruit, supervise, mentor, and evaluate production and operations staff while fostering a collaborative, safety-focused, and high-performing work environment.
Collaborate with Artistic, Finance, Advancement, Education, and Patron Services leadership to ensure operational planning supports organizational priorities and strategic initiatives.
Oversee facility operations, maintenance, building systems, equipment, vendor relationships, lease agreements, and service contracts to ensure safe, reliable, and efficient facilities.
Develop, implement, and monitor organizational safety, emergency preparedness, security, OSHA compliance, and risk management programs to ensure compliance with applicable regulations and industry best practices.
Serve as the primary liaison with theatrical unions, facility partners, landlords, contractors, governmental agencies, and external vendors regarding operational and production matters.
Oversee organizational resources, technical equipment, inventories, and capital assets to ensure appropriate maintenance, utilization, and replacement planning.
Support grant applications, capital projects, facility improvement initiatives, and organizational planning by providing operational, technical, and financial information as needed.
Ensure compliance with all applicable legal, ethical, financial, and reporting requirements