Director of Operations
About The Position
The Director of Operations leads safe, effective, and efficient use of team members and physical facilities to achieve business results in accordance with company policies and procedures. The role develops organizational structures that support business objectives, drives continuous improvement, and participates in training, succession planning, and staff development with the management team. This position provides leadership to the plant management team and is accountable for plant P&L, inventory, labor costs, production capacity, quality, cost control, and on-time delivery. The Director partners with Sales Leadership on delivery and production status, addresses customer complaints, monitors performance and financial results, and adjusts plans as conditions change. The role also oversees hiring, training, coaching, discipline, and development of team members, with direct supervision of Production Managers, the Quality Manager, Maintenance Manager, and Continuous Improvement Manager, and indirect responsibility for more than 400 team members. The role is based at a manufacturing plant in Clovis, California. The plant operates 24 hours a day, five days a week. Most work is typically on day shift, but presence on both shifts is required. Work is performed indoors in a climate-controlled environment and in plant manufacturing areas. Travel is required up to 10% of the time.
Requirements
- Bachelor’s degree in business, engineering, or manufacturing operations, or equivalent job-related experience.
- At least 15 years of leadership experience in a manufacturing environment.
- Demonstrated results using Lean and Continuous Improvement methodologies to improve KPIs in safety, quality, productivity, waste reduction, and profitability.
- Demonstrated track record of developing people through intentional coaching and mentoring.
- Ability to move around a manufacturing environment.
- Ability to move and lift materials and products weighing up to 50 lbs. as needed.
- Full hand dexterity.
- Ability to work on both shifts as needed at a plant that operates 24 hours a day, five days a week.
- Ability to travel up to 10% of the time.
Nice To Haves
- Lean or Six Sigma certification.
Responsibilities
- Provide leadership to the plant management team, establish priorities, and provide resources to achieve on-time delivery of quality products.
- Manage accountability for plant P&L, inventory levels, and direct and indirect labor costs.
- Monitor plant capacity and coordinate and communicate with Sales Leadership about delivery and production status.
- Facilitate resolution of customer complaints related to quality and delivery schedules.
- Participate in performance management, professional development, and succession planning within the area of responsibility.
- Develop team members; improve processes; reduce costs; monitor and improve quality; support new product development and implementation; deliver superior customer service; and achieve on-time delivery.
- Review production costs and quality, and modify production and inventory control programs to maintain and improve profitable plant operations.
- Review activity reports and financial statements to assess progress toward objectives and revise plans in response to current conditions.
- Incorporate MITER Quality Pillars into daily activities and behaviors and motivate others to uphold MITER Guiding Principles.
- Interview, hire, train, terminate, discipline, and coach team members.
- Directly supervise Production Managers, the Quality Manager, Maintenance Manager, and Continuous Improvement Manager.
- Partner frequently with the Materials Manager, Sales Manager, Service Manager, Controller, HR, and EHS Leadership.
Benefits
- Competitive pay and a generous bonus depending on relevant experience and qualifications.
- Three comprehensive medical plan options.
- Prescription drug coverage.
- Dental insurance.
- Vision insurance.
- Teladoc virtual healthcare services.
- Employee Assistance Program (EAP).
- Annual Wellness Clinic.
- Company-paid life insurance and voluntary life insurance.
- Company-paid short-term disability and long-term disability.
- Supplemental hospital indemnity insurance.
- Critical illness insurance.
- Accident insurance.
- Paid time off and paid holidays.
- 401(k) retirement plan with company match.
- Tuition reimbursement program.
- Legal insurance.
- Identity theft protection.
- Pet insurance.
- Team Member Discount Program.
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What This Job Offers
Job Type
Full-time
Career Level
Director
