Director of Operations - Non QM Lending

Team ArchitectsSalisbury, MD
Hybrid

About The Position

Strategic Lending is a financial services and lending solutions company focused on helping individuals and businesses secure funding through a variety of loan products. Based in Salisbury, the company operates as a broker-style lender/financing partner, connecting clients with lending options tailored to their specific financial needs. We’re looking for a Director of Operations to take ownership of the operational engine behind a fast-growing lending business focused on Non-QM residential and commercial lending. This is a build, optimize, and scale role, not a maintenance role.

Requirements

  • Deep experience in Non-QM residential lending and/or commercial lending operations
  • Strong understanding of loan structuring, underwriting flow, and secondary market execution
  • Proven operator — you don’t just manage, you build, fix, and scale systems
  • Experience managing loan pipelines, investor relationships, and note sales
  • Detail-oriented but able to think strategically at a high level
  • Comfortable in a fast-paced, entrepreneurial environment where things move quickly
  • Based in Delaware or Maryland (proximity to Salisbury, MD preferred)
  • Ability to be in-office quarterly (minimum)
  • Strong leadership, communication, and execution skills

Responsibilities

  • Lead and optimize all operational functions across our Non-QM residential and commercial lending platform
  • Oversee the full loan lifecycle — from intake to funding to secondary market execution (note sales)
  • Manage and streamline loan processing, underwriting coordination, closing, and post-closing workflows
  • Drive efficiency in secondary mortgage operations, including packaging and selling loans on the secondary market
  • Build and implement systems, SOPs, and workflows that increase speed, accuracy, and scalability
  • Ensure compliance across all lending activities, including Non-QM and commercial lending guidelines
  • Work directly with leadership to align operations with growth targets and capital deployment strategies

Benefits

  • Opportunity to help build and scale a high-growth lending platform
  • Direct access to leadership and involvement in strategic decision-making
  • Competitive compensation + performance upside
  • A seat at the table as we expand across Non-QM and commercial lending markets
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