Director of Operations
About The Position
CareAparent is a full-service home health care company focused on helping seniors remain in their homes with comfort and dignity. The Director of Operations is a hands-on operational partner to the SVP of Operations and a member of the Office Leadership Team. This role coordinates priorities across operational departments, monitors performance, removes barriers, drives issues to documented resolution, and escalates material risks or decisions at the appropriate time. The Director moves between strategy and daily execution by creating structure, assigning owners and deadlines, validating data, communicating decision-ready updates, and influencing leaders while respecting defined operational and clinical decision boundaries. The position is based in the CareAparent office in Woodbury, Minnesota, with standard business hours Monday through Friday. The role participates in the operations on-call rotation. The annual salary range is $110,000 to $140,000.
Requirements
- Five or more years of progressive operations experience.
- Three or more years leading projects, teams, or cross-functional operational work.
- Strong business acumen focused on compliance and quality initiatives, with the ability to manage KPIs and implement efficient workflows.
- Proven track record of leading teams of 10 or more direct reports.
- Pass a background check prior to employment.
Nice To Haves
- Experience in home health, hospice, senior services, ambulatory care, or another regulated healthcare setting.
- An active RN, PT, or OT license.
Responsibilities
- Translate strategic priorities into measurable execution plans.
- Manage the SVP operating cadence, action items, deadlines, and escalation list.
- Review scorecards covering census, admissions, staffing, productivity, quality, client experience, and financial performance.
- Coordinate admissions, staffing capacity, caseloads, schedules, and service-gap escalation.
- Support survey readiness, audits, corrective actions, complaints, incidents, and compliance follow-through.
- Lead system implementations, process redesign, SOP development, and change adoption.
- Coordinate on-call schedules and participate in the operations on-call rotation.
- Prepare concise executive and Board-related operational updates.
Benefits
- Paid Time Off (PTO)
- 401(k) with employer match and immediate vesting
- Medical insurance
- Dental insurance
- Vision insurance
- Health Savings Account (HSA)
- Short-term disability insurance
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
