Director of Operations, Janitorial Service

ABM US•Redwood City, CA

3d•$200,000 - $225,000•Onsite

About The Position

The Director of Operations serves as a regional leader overseeing operations and teams that deliver facilities services - including custodial and maintenance. This role is accountable for driving regional growth, operational excellence, and financial performance. The Director will lead a diverse team, providing guidance, support, and coaching to site managers while fostering strong client relationships and ensuring service quality. Key responsibilities include developing internal and external partnerships, achieving financial targets, managing and forecasting budgets, overseeing vendor relationships, collaborating with senior leadership, and continuously developing operational talent.

Requirements

Regional leadership experience.
Experience overseeing operations and teams delivering facilities services (custodial and maintenance).
Proven ability to drive regional growth, operational excellence, and financial performance.
Experience leading diverse teams and providing guidance, support, and coaching to managers.
Strong client relationship management skills.
Experience in developing internal and external partnerships.
Ability to achieve financial targets.
Budget management and forecasting experience.
Vendor relationship management experience.
Collaboration with senior leadership.
Experience in developing operational talent.

Responsibilities

Overseeing operations and teams that deliver facilities services - including custodial and maintenance.
Driving regional growth, operational excellence, and financial performance.
Leading a diverse team, providing guidance, support, and coaching to site managers.
Fostering strong client relationships and ensuring service quality.
Developing internal and external partnerships.
Achieving financial targets.
Managing and forecasting budgets.
Overseeing vendor relationships.
Collaborating with senior leadership.
Continuously developing operational talent.