Director of Operations
About The Position
The Director of Operations is accountable for product execution from order entry through delivery, including safety, quality, purchasing, inventory management, assembly, delivery, transportation and logistics, and facilities and equipment. The role leads a culture of continuous improvement to exceed customer expectations, steward the BlastOne business, and continually improve operating performance. The Director provides executive sponsorship for the BlastOne Safety Team and ensures a safe, compliant work environment. The role oversees Planning & Scheduling, Purchasing, Inventory & Warehouse, Production & Assembly, Quality, and Shipping & Receiving. It works with Program Management and the wider organization to provide schedule visibility and feedback, align operational plans with business expectations, and collaborate across departments to identify and close operational gaps. The role also develops staffing models, supports customer and project requirements through production and capacity planning, optimizes ERP use, improves the accuracy and timeliness of cost data, and develops the annual Operations budget in alignment with the Annual Operating Plan and Business Forecast. Daily communication with the Operations Team is supported by KPIs and feedback to drive improvement. The position is based in an office/warehouse environment and operates Monday through Friday between 7 a.m. and 5 p.m.
Requirements
- At least 10 years of experience in Production and Operations Management, ideally in an engineered product environment.
- Deep familiarity with deploying and optimizing ERP systems to support customer satisfaction and operational efficiencies in a manufacturing environment.
- Demonstrated ability to lead an operational team to successful outcomes and contribute collaboratively and influentially as a member of a leadership team.
- Bachelor’s degree in Engineering, Operations Management, or Business.
- Highly professional and presentable.
- Comfortable multitasking and managing multiple concurrent projects with deadlines.
- Excellent organizational and critical-thinking skills.
- Ability to communicate effectively at all levels.
- Microsoft Office Suite proficiency.
- Microsoft Excel Expert proficiency.
- Experience with ERP software in a Supply Chain Planning role, ideally NetSuite.
Nice To Haves
- Lean-Six Sigma experience.
Responsibilities
- Serve as executive sponsor of the BlastOne Safety Team and ensure a safe, compliant work environment.
- Ensure production, assembly, purchasing, schedules, and capacity support customer and project requirements.
- Develop and maintain Operations Team staffing models that reflect business growth projections and efficiency and effectiveness improvements.
- Provide schedule visibility and ahead/behind feedback to Program Management and the BlastOne organization.
- Lead utilization and optimization of the ERP system to support business objectives, delivery performance, and effective use of inventory, manpower, cash, and floorspace.
- Track and improve the timeliness and accuracy of COGS data; use historical labor and materials costs to inform projections, costing and scheduling models, and budgets.
- Align business expectations, including revenue recognition and delivery performance, with operational plans and schedules.
- Develop the annual Operations budget in alignment with the Annual Operating Plan and Business Forecast.
- Direct Planning & Scheduling, Purchasing, Inventory & Warehouse, Production & Assembly, Quality, and Shipping & Receiving.
- Champion daily Operations Team communication supported by KPIs and a feedback loop that drives improvements.
- Collaborate with other departments to identify and close operational gaps.
- Oversee product execution from order entry through delivery, including safety, quality, purchasing, inventory management, assembly, delivery, transportation and logistics, and facilities and equipment.
Benefits
- Flexible time off.
- Generous 401k policy.
- Industry-leading health insurance and benefits program.
- Opportunities to grow within the company and industry, including growth in responsibilities and compensation.
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What This Job Offers
Job Type
Full-time
Career Level
Director
