Director of Operations

Rhodes Wolfe•Nashua, NH

24d•$120,000 - $150,000•Onsite

About The Position

Our client in the commercial lighting industry is looking for a Director of Operations to join their team in Nashua, NH. Reporting directly to the President, you’ll lead the day-to-day operations while bringing structure, improved systems, and energy to a growing team. This is a high-autonomy role for an operations leader who wants full ownership of operations and a direct line to the President, with a clear path to grow into a GM/VP-level role as the company scales. This is a great opportunity to make a meaningful impact on the company’s growth and success.

Requirements

5+ years of hands-on experience in operations within distribution required
Ability to scale and adjust to shifting priorities and changing business needs required
Experience leading and developing teams required
Proficiency with ERP, inventory management, or similar systems required
Experience improving processes and operational efficiency required

Responsibilities

Lead and develop the operations team (4 direct reports)
Establish consistent processes and best practices to improve efficiency and execution
Own inventory forecasting, material requirements, purchasing, and stock/transfer management
Lead the implementation and optimization of NetSuite and related operational systems
Partner with Project Managers to improve planning, documentation, and operational execution
Identify inefficiencies and reduce unnecessary costs including freight and rush shipments
Manage the company's safety program and ensure compliance with OSHA requirements
Oversee product returns, claims, and resolution with internal teams and external partners
Manage multiple priorities and projects while meeting deadlines and customer commitments
Partner directly with the President on operational initiatives and business growth