Director of Operations

Quality Huts•Indianapolis, IN

About The Position

Directors have deep functional knowledge of operational, financial, people and guest performance metrics. They maintain a quality team of District Leaders in their area through recruiting, selection, training, coaching, motivating, evaluating performance, and providing direction. Directors enjoy teaching, developing, and mentoring District Leaders and motivating their region's leaders to work together and achieve the desired goals. We have an environment of operational excellence, positive energy, growth mindset, bold goals and high standards. Our leaders communicate with empathy, clarity and transparency with people at all levels in the business. Directors lead their teams to drive sales and maintain high quality, while managing multiple objectives, making effective decisions and prioritizing to achieve desired results.

Requirements

Bachelor's degree from accredited university or college
5+ years multi-unit leadership experience in either a food service or retail environment with full operational responsibilities including new asset development and rebuilds
Exceptional written and verbal communication skills
Proficiency in Microsoft Excel and Word
Ability to utilize various technology platforms to measure operational performance

Responsibilities

Maintain a quality team of District Leaders in their area through recruiting, selection, training, coaching, motivating, evaluating performance, and providing direction.
Teach, develop, and mentor District Leaders.
Motivate their region's leaders to work together and achieve the desired goals.
Communicate with empathy, clarity and transparency with people at all levels in the business.
Lead their teams to drive sales and maintain high quality, while managing multiple objectives, making effective decisions and prioritizing to achieve desired results.