Director of Operations

Schréder•Portland, OR

4d•Onsite

About The Position

The Director of Operations oversees day‑to‑day logistics, inventory, and production activities while leading strategic initiatives that improve efficiency, quality, and scalability. This role is responsible for driving change management, leading system migrations, and building robust reporting frameworks that support data‑driven decision‑making. Success requires a blend of hands‑on operational leadership and the ability to guide teams through process, technology, and organizational transitions. The leader will oversee Inventory/Logistics/Sourcing/Manufacturing teams.

Requirements

Bachelor’s degree in Operations Management, Supply Chain, Engineering, Business, or related field.
7+ years of operations management experience in manufacturing, assembly, distribution, or warehouse environments.
Experience with Lean, Six Sigma, or other continuous improvement methodologies.
Background in multi‑site operations or scaling operations during periods of growth.
Familiarity with automation, industrial equipment, or advanced manufacturing technologies.
Demonstrated experience leading change management initiatives and driving adoption across diverse teams.
Hands‑on experience with system migrations or major system implementations (ERP, WMS, MES, or similar).
Strong analytical skills with the ability to build and interpret operational reports, KPIs, and dashboards.
Proven track record of improving processes, reducing waste, and increasing throughput.
Excellent communication, leadership, and stakeholder‑management skills.
Proficiency with Excel, reporting tools, and operational software platforms.

Responsibilities

Manage daily operations across manufacturing, inventory and logistics functions to meet production, quality, and safety targets.
Coordinate with key external partners, service providers, suppliers, and internal stakeholders to drive cost-out, fulfillment, and redundant supply chain initiatives.
Lead organizational and process changes, ensuring clear communication, stakeholder alignment, training, and adoption across teams.
Oversee planning, testing, rollout, and stabilization of new systems (ERP, WMS, MES, or related platforms), ensuring minimal disruption to operations.
Develop and maintain dashboards, KPIs, and operational reports that provide visibility into performance, bottlenecks, and improvement opportunities for internal ops and suppliers.
Identify inefficiencies and implement continuous improvement initiatives using Lean, Six Sigma, or similar methodologies.
Coach, mentor, and develop team leaders and frontline staff to build a high‑performing, transparent, accountable team culture.
Partner with IT/DevOps, Quality, Systems, Customer Service, and Finance to align operational priorities and support company‑wide initiatives.
Ensure adherence to OSHA, quality standards, and internal policies while promoting a safe, clean, and organized work environment.
Manage labor, equipment, and material resources to meet production schedules and customer demand.
Coordinate with external partners, service providers, and internal stakeholders to support operational continuity and improvement. This also includes constant communication with our Thailand ODM/OEM to coordinate all necessary business needs.