Director of Operations

BiointellisenseGolden, CO
$100,000 - $145,000Onsite

About The Position

The Director of Operations is responsible for leading and coordinating cross-functional programs that drive on-time, on-budget execution of manufacturing and operations initiatives in a regulated medical device environment. This role serves as the central point of accountability for program planning, risk management, and execution across Manufacturing, Quality, Supply Chain, R&D, and Regulatory Affairs. The successful candidate will balance strategic program ownership with hands-on tactical execution to support new product introductions (NPI), sustaining engineering changes, capacity expansion, and continuous improvement initiatives for Class II medical devices.

Requirements

  • Bachelor's degree in Engineering (Mechanical, Biomedical, Industrial, Electrical), Operations Management, Supply Chain, or related technical discipline.
  • 6–9 years of progressive experience in program management, project management, or operations within the medical device industry.
  • Demonstrated experience managing complex, cross-functional programs from initiation through commercialization.
  • Hands-on experience supporting medical device manufacturing operations (assembly, packaging, sterilization, or similar).
  • Proven track record of delivering programs on time, on scope, and on budget in a regulated environment.
  • Working knowledge of medical device manufacturing processes, production transfer, and operational scale-up.
  • Strong understanding of FDA 21 CFR Part 820, ISO 13485, ISO 14971 (Risk Management), and design control requirements for Class II medical devices.
  • Familiarity with 510(k) submission processes and post-market regulatory obligations.
  • Experience with engineering change control, document control systems (e.g., Greenlight Guru, Arena, Agile, MasterControl), and ERP/MRP systems (e.g., NetSuite, SAP, Oracle).
  • Understanding of Lean Manufacturing, Six Sigma, and continuous improvement methodologies.
  • Proficient in program management tools (MS Project, SmartSheet, Jira, Asana, or equivalent).
  • Advanced proficiency in MS Office Suite (Excel, PowerPoint, Word, Outlook); experience with Power BI or Tableau is a plus.
  • Strong analytical, problem-solving, and decision-making skills with a data-driven mindset.
  • Excellent written and verbal communication skills, including the ability to present to executive leadership.
  • Demonstrated ability to manage competing priorities and drive results in a fast-paced, matrixed environment.
  • Strong organizational, time management, and attention-to-detail skills.
  • Ability to work in both office and warehouse environments.
  • Occasional travel to supplier sites, contract manufacturers, or other company locations.
  • Ability to lift up to 25 lbs and stand for extended periods when supporting production floor activities.

Nice To Haves

  • Master's degree in Engineering, Operations Management, MBA, or related field.
  • PMP, PgMP, or equivalent program/project management certification.
  • Lean Six Sigma certification (Green Belt or Black Belt).
  • Experience with Class II medical devices.
  • Experience supporting FDA inspections or Notified Body audits in a leadership capacity.
  • Experience with international manufacturing, contract manufacturing, or global supply chain operations.
  • Experience supporting EU MDR transitions or international regulatory submissions (Health Canada, PMDA, NMPA, ANVISA).
  • Experience with electromechanical or software-enabled medical devices (SaMD/SiMD).
  • Working knowledge of cybersecurity considerations for connected medical devices (IEC 62304, FDA cybersecurity guidance).

Responsibilities

  • Partner with Manufacturing Engineering and Operations leadership to optimize production processes, capacity, and throughput.
  • Support process validations (IQ/OQ/PQ), equipment qualification, and production line readiness for new and existing products.
  • Drive continuous improvement using Lean Manufacturing, Six Sigma, Kaizen, and Value Stream Mapping methodologies.
  • Coordinate with Supply Chain to ensure material availability, supplier readiness, and inventory targets aligned with program plans.
  • Lead operational readiness reviews and production hand-off activities from development to commercial manufacturing.
  • Onsite warehouse employee oversight.
  • Ensure all program activities comply with FDA 21 CFR Part 820 (Quality System Regulation), ISO 13485, and applicable EU MDR requirements.
  • Support Design Transfer, Design Controls, and Design History File (DHF) deliverables in coordination with R&D and Quality.
  • Drive engineering change orders (ECOs), CAPAs, and nonconformance resolutions through to closure with operational impact assessments.
  • Partner with Regulatory Affairs to ensure program plans align with 510(k) submission timelines, post-market surveillance, and labeling requirements for Class II devices.
  • Support internal, supplier, and external audits (FDA, Notified Body) as the Operations program lead.
  • Facilitate cross-functional core team meetings, steering committee reviews, and executive program updates.
  • Influence without direct authority across engineering, quality, supply chain, and external partners.
  • Translate technical and regulatory complexity into clear, actionable communication for both technical teams and senior leadership.
  • Mentor junior team members and contribute to building program management best practices and tools across the organization.

Benefits

  • Robust Medical, Dental and Vision Plans
  • STD, LTD, Insurance Plans
  • HSA and Flexible Spending Accounts
  • Safe Harbor 401(k) Plan with 3% Employer Contribution with immediate vesting
  • FlexVTO (flexible vacation plans), Sick Leave, 11 Company Holidays
  • Home Office Benefits Stipend
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