Director of Operations

K. Payne Contracting • Nashville, TN

20d

About The Position

K. Payne Contracting, LLC is seeking a driven and experienced Director of Operations to lead and optimize day-to-day business operations in Nashville, Tennessee. This high-impact leadership role involves shaping processes, building teams, and supporting the growth of the contracting company. The Director of Operations oversees daily business operations, improves organizational efficiency, manages resources, and ensures operational goals align with strategic objectives. The role leads operational teams, establishes performance standards, and drives continuous improvement across the organization.

The position covers operational leadership, strategic planning, financial management, team leadership and development, and compliance and risk management. The job description lists compliance and risk management as a responsibility area but provides no further details for it.

Responsibilities

• Direct and oversee daily operations across departments.
• Develop and implement operational policies, procedures, and best practices.
• Ensure operational activities support organizational goals and objectives.
• Monitor key performance indicators (KPIs) and operational metrics.
• Collaborate with executive leadership to develop strategic plans.
• Identify opportunities for growth, cost reduction, and process improvement.
• Lead organizational change initiatives and operational transformation projects.
• Develop short-term and long-term operational goals.
• Prepare and manage departmental budgets.
• Monitor operational expenses and ensure cost-effective resource allocation.
• Analyze financial performance and recommend improvements.
• Support forecasting and business planning activities.
• Recruit, train, mentor, and evaluate managers and staff.
• Foster a culture of accountability, teamwork, and continuous improvement.
• Establish performance expectations and conduct regular reviews.
• Develop succession planning strategies for key operational roles.
• Oversee compliance and risk management.

Benefits

• Employee discounts
• Paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed