Wound Care Director of Operations (Remote)

NIVA Health

10h•Remote

About The Position

NIVA Health is seeking an experienced and results-oriented Director of Operations to lead and scale operational performance across our growing mobile healthcare organization. This fully remote leadership position is responsible for overseeing regional clinical operations through a team of Directors of Nursing (DONs) who manage mobile wound care providers delivering services in skilled nursing facilities, assisted living communities, patients' homes, and other post-acute care settings. The Director of Operations will serve as a key operational leader responsible for driving performance, accountability, quality outcomes, patient satisfaction, provider productivity, workforce development, and operational excellence across multiple markets. This role requires a healthcare operations executive who can effectively lead through layers of management, develop high-performing teams, and create scalable systems that support rapid organizational growth. Candidates with backgrounds as Licensed Nursing Home Administrators (LNHA/NHA), Regional Healthcare Administrators, Executive Directors, Multi-Site Healthcare Operators, Home Health Administrators, Regional Directors of Operations, or Healthcare Practice Leaders are strongly encouraged to apply.

Requirements

Bachelor's degree in Healthcare Administration, Nursing, Business Administration, Public Health, or related field.
Minimum 5 years of healthcare operations leadership experience.
Experience managing leaders who oversee clinical or healthcare service teams.
Demonstrated success leading multi-site or geographically dispersed healthcare operations.
Strong experience with staffing, workforce management, operational metrics, and performance improvement.
Exceptional leadership, communication, and organizational skills.

Nice To Haves

Licensed Nursing Home Administrator (LNHA/NHA) experience.
Regional Director of Operations experience.
Home Health, Post-Acute Care, Skilled Nursing, Assisted Living, Hospice, Mobile Healthcare, or Value-Based Care experience.
Master's degree (MBA, MHA, MPH, MSN, or related field).
Experience scaling healthcare operations across multiple states or markets.

Responsibilities

Provide strategic and operational oversight for multiple markets and clinical service regions.
Lead a team of Directors of Nursing responsible for supervising mobile wound care provider teams.
Ensure consistent execution of operational standards, workflows, and performance expectations across all regions.
Develop scalable systems, processes, and infrastructure to support organizational growth.
Monitor operational performance and implement improvement initiatives to increase efficiency and effectiveness.
Directly supervise and mentor Directors of Nursing and other operational leaders.
Build a culture of accountability, collaboration, and continuous improvement.
Establish performance expectations and leadership development plans for operational management teams.
Partner with clinical leadership to recruit, retain, and develop top talent.
Oversee operational support for mobile wound care providers treating patients in skilled nursing facilities, assisted living facilities, homes, and other care settings.
Ensure provider scheduling, staffing models, patient access, and geographic coverage align with business objectives.
Collaborate with clinical leadership to optimize patient care delivery workflows.
Identify and remove operational barriers affecting provider productivity and patient outcomes.
Ensure compliance with federal, state, and organizational healthcare regulations.
Monitor quality indicators, patient outcomes, and operational performance metrics.
Lead operational readiness efforts for audits, accreditation reviews, and compliance initiatives.
Partner with clinical leadership to drive continuous quality improvement efforts.
Manage operational budgets and resource allocation.
Monitor productivity, labor utilization, and operational efficiency metrics.
Identify opportunities to improve profitability while maintaining exceptional patient care.
Support forecasting, strategic planning, and market expansion initiatives.
Lead operational implementation of new markets, service lines, and organizational initiatives.
Partner with executive leadership on strategic growth planning.
Support integration of technology, automation, and workflow optimization initiatives.
Drive successful organizational change management efforts.