LN Venues, Director of Operations - Vinyl Room Las Vegas
About The Position
Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com. Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!
Requirements
- Accountability
- Development (self and subordinates)
- Working Relationships
- Judgment
- Quality of Work
- Dependability/Reliability
- Written and verbal communication
- Manageability (State or County Licensee or Certification Requirement)/ Responsible Alcohol Awareness Training Certification or Equivalent
- High school diploma
- Minimum of 2 years supervisory experience
- Previous experience with managing purchasing, receiving, & inventories
- Previous P&L responsibility and knowledge of accounting techniques
Nice To Haves
- Some college coursework completed
- 3-5 years experience in up-scale restaurant and/or in a live music club or nightlife industry
- Ability to communicate in Spanish
- Point of Sales experience
Responsibilities
- Recruitment and Training Development of Hourly Team Members
- Development of Vinal Room Managers
- Discipline/Terminations
- Conflict Resolution
- Ensuring compliance with Workplace Standards
- Communication
- Floor Management Functions
- Weekly Operations call
- Weekly Recap sheets
- Dining tracking sheets
- Nightly operations reports
- Weekly Inventory
- Ability to give proper recognition to Vinal Room Members, Live Nation Executives and VIP’s to instill appreciation for their membership and patronage
- Serve as a resource of information for all Members regarding their experience within both the Vinal Room and House of Blues
- Ensures that all special events are executed properly, to the guest’s satisfaction
- Must possess a solid understanding of the nightlife industry, promotions and industry trends
- Guest Relations & Membership Fulfillment
- Maintain all House of Blues and Vinal Room Standards
- Ensure that Food & Beverage COGS, controllables and labor are within budgetary guidelines
- Participates in developing long and short term plans for revenue growth and cost control measures
- Ensures that P&L of unit meets or exceeds budgetary expectations
- Generate/Enhance Revenue
- Oversee Membership Renewal Process
- Create and execute nightly programming that fosters increase in guest count and incremental sales
- Execute on initiatives developed by VIP Services or sales team
- Creates and maintains an environment of high energy vibe that fits within Vinal Room standards
- Ensures atmosphere of the room adheres to standards including but not limited to; lighting, sound level, music selection, furniture placement and décor.
- Manages physical plant/facility to ensure proper repair and maintenance
- Maintains Cleanliness standards at its highest
- Has the ability to create programming events both in-house and with outside promoter partnerships to enhance vibe, increase member use of the room and increasing revenue.
- Capable of maintaining a positive attitude
- Maintains objective view in all circumstances
- Listens empathically to Management and Team Members
- Maintains organization and focus
- Takes creative risks to enhance revenue
- Behaves professionally to maintain/enhance a positive image
- Thinks creatively to produce new possibilities in all areas of operations
- Ability to alleviate volatile situations
- Shows respect by considering the rights and dignity of others rather than just self
- Communicates assertively in a non-aggressive, candid manner
- Maintains personal integrity by abiding by and supporting the Mission and Values of the company
Benefits
- Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA)
- Free concert tickets
- Generous paid time off including paid holidays, sick time, and personal days
- 401(k) program with company match
- Stock reimbursement program
- New parent programs including caregiver leave, plus fertility, adoption, foster, or surrogacy support
- Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment
- Volunteer time off
- Crowdfunding match
- Generous vacation
- Healthcare
- Retirement benefits
- Student loan repayment
- Tuition reimbursement
- Six months of paid caregiver leave for new parents including fostering
- Roadie Babies helping new parents care for their babies on work trips
- Access to free live events through our exclusive employee ticketing program
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
