Part-Time Director of Operations & Shipping - Live Auction Sales (Whatnot)

Carrie Rikon & Associates•New York, NY

1d•Hybrid

About The Position

A growing company specializing in live auction sales on Whatnot is seeking a Part-Time Director of Operations & Shipping to oversee day-to-day logistics, fulfillment, and operational efficiency. This is a hands-on, on-site role ideal for someone who thrives in a fast-paced, entrepreneurial environment and is comfortable working side-by-side with a live salesperson during auctions to support real-time operations and shipping.

Requirements

Proven experience in operations, shipping, or fulfillment management
Experience with e-commerce, live selling, or high-volume order environments strongly preferred
Ability to work in a live, fast-paced sales environment alongside a salesperson
Ability to create compelling thumbnails/visuals for storefronts (experience with Whatnot or similar platforms is a plus)
Familiarity with basic design tools (e.g., Canva, Photoshop, or similar) preferred
Strong organizational and problem-solving skills
Hands-on, detail-oriented, and able to work independently

Nice To Haves

Experience with Whatnot or similar platforms is a plus
Familiarity with basic design tools (e.g., Canva, Photoshop, or similar) preferred

Responsibilities

Oversee all shipping and fulfillment operations during and after live auctions
Work closely next to the live salesperson during auctions to support real-time order flow and logistics
Manage inventory flow, packing processes, and carrier coordination
Ensure timely, accurate order processing and delivery
Develop and improve operational workflows and systems
Troubleshoot logistics issues and implement scalable solutions
Create and update storefront thumbnails and visual assets for the Whatnot app to support branding and drive engagement