Director of Operations, REMS

Colliers International Valuation & Advisory Services•Irvine, CA

1d•Onsite

About The Position

Make your next move an expert one. At Colliers it’s not our success that sets us apart, it’s how we achieve it. Our people are passionate, take ownership and always do what’s right for our clients, people and communities. Why Colliers? Our enterprising environment needs your expertise to facilitate Colliers’ continued growth as an industry leader. Our nimble, decentralized culture can provide you with a wealth of opportunities to learn about our business and quickly gain experience to accelerate your career. Please note this is an onsite position, based in Ontario, CA or Irvine, CA About you Strong client relationships are important to you. You enjoy playing a central role in customer care by bringing superior organizational skills, attention to detail, and a positive attitude to everything you do. You enjoy coaching, mentoring, and developing a dynamic team that works well together to achieve departmental and organizational goals. As the Director of Operations, you will be involved in all aspects of managing an office, retail, and industrial portfolio on behalf of our clients. Working collaboratively and overseeing a dynamic team, you are comfortable handling operations and financial and administrative activities, managing important relationships with our tenants, property owner and vendors. You’ll have the opportunity to share your innovative ideas to continually add value. You’ll play a central role in consulting with new and existing clients and finding creative solutions to strategically position assets.

Requirements

Minimum of 6+ years of progressive third party experience managing commercial real estate.
Proven leadership experience
Must possess a valid real estate license.
Strong interpersonal skills along with high degree of professionalism and experience managing staff.
Must have strong experience with real estate software such as YARDI, MRI, etc.
Strong understanding of financial reports, basic business fundamentals, including P&L management.

Nice To Haves

Industry specific certification such as CPM and/or RPA preferred
Understanding of market cycles and the ability to set short and long-term strategies
Demonstrate accountability with budget and capital expense.

Responsibilities

Successfully, manage, lead and develop the property management staff in the market consistently, ensuring thorough staff understanding and implementation of operations, policies, and procedures.
Develop and maintain strong relationships with the property owner, tenants, vendors, and contractors.
Effectively mentor and manage your team to reach overall organizational goals.
Successfully assist in establishing and maintaining strategic relations with customers, suppliers, and other stakeholders.
Successfully expanding the business base through regular contact with key clients and prospective clients.
Effectively manage your day and can anticipate challenges and respond accordingly.
Maintain existing clients while continually expanding the business base through regular contact with key clients
Directly manage portfolio properties as necessary
Enjoy active recruiting within the marketplace to grow the office strategically in certain defined market segments while setting growth targets for each year.