Director of Operations / Program Delivery
About The Position
We are a growing information technology company that offers its employees a culture of success, the chance to work on revolutionary federal IT infrastructure, and the opportunity to grow alongside cutting-edge technology that is reshaping the industry. We are seeking forward thinking candidates that have strong experience in operational support and can help take to the next level in a pro-active stance. Chameleon Integrated Services has expertise in operations management, quality systems, data operations and cybersecurity. We secure some of the most sensitive data for the Department of Defense and for other U.S. federal government agencies. We are known for the great care we take with clients and employees, and we believe in promoting from within. We offer a Full Benefits package including: Competitive Employee Health Insurance options including dental 100% company paid vision plan 401K plan with generous company match and no vesting period 100% company paid life insurance 100% company paid long and short-term disability insurance Training allowance PTO and more Position Summary Chameleon Integrated Services is seeking a highly organized, operationally focused Director of Operations / Program Delivery to support the continued growth of our federal and commercial services business. This individual will play a critical leadership role in managing day-to-day operational execution, supporting new contract transitions, coordinating internal teams, and ensuring successful delivery across multiple customer engagements. This position is designed for a hands-on leader capable of operating in a fast-paced government contracting environment where responsiveness, accountability, communication, and execution are essential. The ideal candidate possesses strong GovCon operational experience, understands staffing-based service delivery models, and can bridge the gap between executive leadership, recruiting, finance, technical teams, and customer stakeholders. This role reports directly to Jeffery Kelley, CEO of Chameleon Integrated Services.
Requirements
- Bachelor’s degree or equivalent experience
- 7+ years of operational leadership experience
- Experience supporting federal government contracts or staffing-based service organizations
- Strong understanding of government contracting operations
- Excellent organizational and communication skills
- Ability to manage multiple priorities simultaneously
- Strong problem-solving and decision-making abilities
- Proficiency with Microsoft Office, Teams, SharePoint, and project tracking tools
Nice To Haves
- Experience in DoD, DISA, NGA, or civilian federal agency environments
- Experience with contract startup and transition management
- PMO or program management experience
- Familiarity with recruiting and staffing operations
- Understanding of cleared personnel environments
- PMP certification or equivalent operational leadership background
- Experience working within small to mid-sized GovCon organizations
Responsibilities
- Oversee daily operational execution across multiple contracts and task orders
- Coordinate internal resources to support successful contract performance
- Assist with operational scaling as new contracts are awarded
- Develop and maintain operational procedures, workflows, and reporting standards
- Establish consistent delivery governance processes across programs
- Lead contract startup activities for newly awarded programs
- Coordinate onboarding activities between recruiting, HR, finance, security, IT, and program teams
- Develop and manage transition plans, staffing timelines, and customer kickoff activities
- Monitor startup risks, staffing gaps, and escalation items
- Support Program Managers and customer-facing leads across active engagements
- Track operational health, staffing levels, deliverables, and customer issues
- Ensure customer reporting requirements are met accurately and on time
- Work closely with recruiting, finance, security, technical leadership, and executive management
- Help establish a lightweight Program Management Office (PMO) framework
- Develop templates, checklists, SOPs, and operational dashboards
- Participate in customer meetings and operational reviews
- Support subcontractor coordination and vendor communication
Benefits
- Competitive Employee Health Insurance options including dental
- 100% company paid vision plan
- 401K plan with generous company match and no vesting period
- 100% company paid life insurance
- 100% company paid long and short-term disability insurance
- Training allowance
- PTO
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What This Job Offers
Job Type
Full-time
Career Level
Director
