Director of Operations, Payments

Fireblocks • New York, NY

11h

About The Position

Fireblocks is an industry-leading digital asset infrastructure technology company, providing an enterprise-grade platform for securely moving, storing, and issuing digital assets and cryptocurrencies. Their next-generation multi-layer technology protects digital assets from cyber-attacks, internal collusion, and human error, and they are the only platform offering insurance for digital assets in storage, transfer, and E&O. As of January 2026, Fireblocks serves over 2400 institutional customers, has secured the transfer of over $10 trillion in digital assets, and is the world's highest-valued digital asset infrastructure company with over $1 billion raised. The company's mission is to enable every business to easily and securely support digital assets and cryptocurrencies. Fireblocks is seeking an experienced Operations Director to lead a strategic initiative related to their regulated payments infrastructure. This role involves building and managing operational systems to support the movement of funds and digital assets between clients and their customers, requiring financial operations expertise, regulatory understanding, and strong leadership to establish and scale this new business unit.

Requirements

• 5+ years of experience in financial operations, preferably in payments, money transmission, banking, or fintech
• Proven track record in building and scaling operational teams and systems in regulated financial environments
• Experience with treasury management, cash flow operations, and financial controls
• Understanding of money transmission licensing requirements and compliance frameworks
• Strong leadership skills with the ability to build and develop high-performing teams
• Excellent project management capabilities with experience launching new business lines or entities
• Strong communication skills and ability to represent the company professionally with regulators, partners, and clients
• Basic understanding of blockchain technology and digital assets (deep technical knowledge not required)
• Experience working in fast-paced, ambiguous environments where processes need to be created from the ground up

Nice To Haves

• Direct experience with money transmitter licensing and operations
• Background in payment processing, digital wallets, or similar financial services
• Experience at a high-growth fintech company or financial institution
• Knowledge of stablecoins and their use in payment applications
• MBA, CPA, or relevant financial/operational certifications

Responsibilities

• Lead the establishment of operational infrastructure for a regulated payments business, including banking relationships, treasury operations, and financial processes
• Develop and implement operational workflows, policies, and procedures that ensure regulatory compliance and operational excellence
• Oversee day-to-day operations, including transaction processing, reconciliation, and reporting
• Manage financial performance, including P&L responsibility and budget oversight
• Work directly with state and federal regulators to ensure ongoing compliance with all applicable money transmission and financial services regulations
• Collaborate with product and engineering teams to translate business requirements into technical solutions
• Establish KPIs and reporting mechanisms to measure and optimize operational performance
• Develop risk management frameworks and controls appropriate for a regulated financial services business

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed