Director of Operations & Communications

Power Digital

2d•Hybrid

About The Position

Power Digital is an AI-Native Growth Firm built at the intersection of world-class talent and proprietary technology. We help leading and emerging brands grow by combining deep vertical expertise, strategic thinking, and enterprise intelligence to drive measurable business outcomes. For more than a decade, we have built our business around one belief: the best technology makes great people better. Our teams of strategists, creatives, analysts, and technologists use Omega, our AI operating system, to surface opportunities faster, investigate what is driving performance, and execute approved work with greater speed and precision. Behind Omega is Iris, our proprietary intelligence layer, built on years of real performance data, strategic frameworks, testing, and learnings from across our client portfolio. AI expands the capacity of our people to think, create, solve harder problems, and make better decisions. Human judgment, creativity, and accountability remain central to how we work. As a people-first firm, we value diversity in backgrounds and experiences. We strongly believe our people and culture are key to our success. We partner closely with our clients as an extension of their teams, working across strategy, execution, and measurement to identify what is truly blocking growth and determine what to do next. Our culture is built on people who are curious, ambitious, accountable, and committed to delivering meaningful results for our clients and for one another. At Power Digital, we believe the future belongs to teams that combine the best talent with the best technology. We are building that future today. We support 100% remote, in-office, or hybrid work styles for anyone legally eligible to work in the U.S.

Requirements

4-5 years in an Operations role with a proven track record of driving process improvements with a complex organization
Background or experience in company communications with hands-on experience owning the communication strategy for an organization
Growth mindset and problem-solving skills
Understanding of change management best practices
Strong relationship skills
Strong speaking skills and articulation

Responsibilities

Create & maintain an internal Power Communications platform to disseminate communication + appropriate resources to each stakeholder
Work with a dedicated nova engineer to maintain + innovate the platform
Own all internal company communications, both company-wide and to senior leadership; owning the communication waterfall and strategy
Police timeline of company rollouts + strategy
Facilitate the agenda for all company scrums, lead the meeting, & disseminate information to the team following
Facilitate quarterly company kickoff meeting agenda, deck creation, share screen & disseminate information to the team following
Assist with CEO’s monthly company memo + distribution
Create the Power Insider quarterly newsletter
Work with the internal marketing team on external company communications
Support HR team with crisis communications
Own task management & accountability company-wide
Project manage company initiatives that require action by a deadline from distribution to completion
Track progress, share updates with leaders, and hold team members accountable for each task to completion
Coordinate and lead bi-annual leadership onsite/offsite meetings, from planning to post-onsite measurement
Own the consolidation and maintenance of company processes
Identify bottlenecks, inefficiencies, and redundancies
Work with stakeholders and source feedback to understand needs and friction points
Resolve process kinks and drive improvements
Ensure processes are maintained & up-to-date on a quarterly basis
Employ AI technologies to enhance and optimize business processes
Utilize and leverage Power Digital's nova ecosystem as it relates to your department