Construction Director of Operations/Business Unit Leader

Level WorkforceAuburn, AL
Hybrid

About The Position

Level Workforce is seeking a Director of Operations/Business Unit Leader to lead and build our Operations Practice, one of five core service lines (Operations, Marketing, Sales & Technology, HR/Workforce, Finance). This role serves a dual function: Client-Facing Operator & Consultant – advising and improving operations for construction, real estate, and facilities clients. Internal Operational Leader – shaping and optimizing Level’s own operational systems and delivery model. The position is fractional to start, with a clear path to expanded hours and full-time leadership.

Requirements

  • 8–15+ years of operations management and leadership experience in commercial construction company and/or large and complex residential builder setting
  • Proven experience in: Preconstruction, Estimating, Project management, Contracts negotiations/buyout, Scopes of work, Job costing, Scheduling, Vendor sourcing, Field operations, Operations leadership
  • Strong proficiency in Buildertrend (required)
  • Demonstrated AI and technology systems proficiency
  • Working knowledge of: Job costing systems, CRM platforms (HubSpot preferred), Accounting coordination and QuickBooks familiarity
  • Operationally focused leader with a hands-on approach
  • Strong process builder and systems thinker
  • Excellent communication and client-facing skills
  • Ability to lead teams and drive accountability without direct authority
  • Capable of both executing work and training/developing others
  • Must be based in or near Atlanta or Newnan or the Auburn, AL area
  • Comfortable working in a hybrid environment, including remote work, in-person meetings, and site visits (2-3 times per month)
  • Ability to travel periodically throughout Georgia, the Florida Panhandle, Alabama, and Mississippi

Nice To Haves

  • Experience with Procore (preferred)
  • Procore (preferred)
  • HubSpot (CRM integration)
  • CRM platforms (HubSpot preferred)

Responsibilities

  • Build and lead Level’s Operations Practice
  • Develop standardized processes, playbooks, and delivery frameworks
  • Manage and mentor a lean team: Project Manager / Estimator (future hire), Project Coordinator (future hire)
  • Deploy fractional staff into client environments to execute solutions
  • Serve as lead operations consultant to clients in the $5M–$50M revenue range, including: General contractors (commercial & residential), Trade contractors, Real estate development and facilities groups
  • Key areas of impact: Operational process improvement, Organizational structure and staffing, Job costing and financial alignment, Preconstruction systems (estimating, trade qualification), Project execution workflows, Field ↔ office integration
  • Work alongside: Client leadership teams, Level’s other practice leaders (Marketing, Sales/Tech, HR, Finance)
  • Office Operations (Primary Focus): Preconstruction (estimating, trade qualification, bid leveling), Project management systems and workflows, Job costing and financial tracking, Document control and administrative systems
  • Field Operations (Working Knowledge): Safety programs, Production tracking, Quality control, Field staffing and execution models
  • Lead or support implementation of Level’s preferred tech stack: Buildertrend (required proficiency), Procore (preferred), QuickBooks (financial operations), HubSpot (CRM integration)
  • Apply systems within: Level internal operations, Client businesses lacking structure or tools
  • Act as fractional COO for Baseline Building Group, serving as: Operational lead for construction and property services, System owner (Buildertrend, QuickBooks, HubSpot), Execution partner for: Site work, Vertical construction, Property / facilities management
  • Collaborate weekly with Level’s leadership team (5 Directors)
  • Identify and activate cross-sell opportunities across practices: Marketing, Sales & Technology, HR / Workforce, Finance
  • Support integrated client delivery model

Benefits

  • Option and access to add health benefits and performance incentives following a 90-day period
  • Flexible Schedule
  • Established Brand & Resources
  • Professional Growth & Networking
  • Impact-Driven Work
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