Director of Operational Risk

Navy Federal • Pensacola, FL

1d

About The Position

Leads and oversees the operational risk management function, providing direction and leadership in identifying, analyzing, and mitigating operational risks. Develops and implements risk policies, frameworks, and governance structures to enhance risk resilience. Leads cross-functional risk initiatives and collaborates with senior executives to drive a culture of risk awareness. Serves as a key advisor on risk-related matters and ensures compliance with regulatory standards. Manages multiple teams and influences risk strategy across business units, driving operational excellence and enterprise risk management maturity.

Requirements

• Bachelor’s degree in Liberal Arts, Business Administration, Auditing, Technology/Engineering, Management, or a related field, or an equivalent combination of education and experience.
• Expert experience in operational risk strategy and management.
• Expertise in developing, enhancing, and implementing operational risk frameworks and methodologies.
• Expert guidance on regulatory compliance, industry standards, and risk mitigation frameworks.
• Experience leading high-impact risk initiatives and regulatory engagements.
• Extensive expertise in risk analytics, reporting, and performance measurement.
• Extensive expertise in leading and developing risk management teams at scale.
• Exceptional communication, negotiation, and stakeholder management skills.
• Extensive track record of implementing enterprise risk programs and engaging with senior executives.
• College or university degree and 10+ years of experience in operational risk, governance, or financial services risk management.
• 5+ years of leadership experience managing high-performing risk teams.
• Expansive experience across operational risk domains, such as technology, security, data, models, third parties, business resiliency, generative AI, fraud, people, operational processes, and new products.
• Experience in Financial Services, First, Second (ERM, ORM), and/or Third Line Risk Management, or consulting.

Nice To Haves

• Master’s degree in a related field, or an equivalent combination of training, education, and experience that provided exposure to or management of ORM-related risk domains.

Responsibilities

• Develop and execute an enterprise-wide operational risk management strategy, ensuring a proactive and comprehensive approach to operational risk governance.
• Lead risk advisory services, guiding leadership on risk trends, emerging threats, and strategic mitigation efforts.
• Oversee risk assessment and control testing initiatives across business units, ensuring compliance with evolving regulatory requirements.
• Develop and refine enterprise-wide Key Risk Indicators (KRIs), integrating risk analytics to drive informed decision-making.
• Lead cross-functional risk governance efforts, fostering collaboration between risk management, compliance, audit, and business leaders.
• Oversee the development and implementation of risk management frameworks, policies, and best practices, ensuring alignment with industry standards and regulatory expectations.
• Oversee the development and execution of ORM-related Policies, Instructions, and Standards, ensuring enterprise-wide compliance and operational excellence.

What This Job Offers

• Job Type: Full-time
• Career Level: Director