Director of Online Learning
About The Position
Massachusetts Bay Community College seeks a Director of Online Learning to contribute to a strategic plan focused on increasing student access and success in online and hybrid courses. Reporting to the Dean of Teaching and Learning, the Director works with internal and external stakeholders to assess needs and advance the College’s online education mission and goals. The role calls for leadership, vision, project management, and knowledge of technology-mediated instruction and delivery systems, including thought leadership on online education, student readiness, instructional design, and student success. The Director oversees online and hybrid course development and related training budgets, supports faculty professional development, and leads work on policies, accessibility, academic integrity, and effective use of technology, including artificial intelligence. The position coordinates state authorization compliance, represents the College on committees and external groups, analyzes course data with Institutional Research and academic deans, pursues grant opportunities, maintains online education records, and supervises Instructional Designer staff. Other related duties may be assigned. The position is based in Wellesley Hills, Massachusetts. The College describes itself as a comprehensive, open-access community college serving students across three campuses in Wellesley Hills, Framingham, and Ashland.
Requirements
- Master’s degree in education, concentrating in instructional design, or a related field.
- Three to five years of experience in higher education.
Nice To Haves
- Sensitivity and commitment to the goals of Affirmative Action.
- Experience working in a community college or similar environment.
- Demonstrated commitment to working with students in need.
- Experience applying pedagogy and technology to online learning environments.
- Experience with instructional design.
- Experience using a course learning management system, preferably Blackboard Ultra.
- Experience with college-level instruction in online education.
- Knowledge of emerging technologies related to teaching and learning.
- Experience designing and implementing successful strategies and programs involving faculty and staff.
- Experience designing and successfully managing projects in a community college environment.
- Ability to work with teams that value different perspectives and backgrounds.
- Ability and demonstrated success working with first-generation college students and adult learners.
- Ability to work with a wide range of constituencies in a community of varied backgrounds using superior customer service skills.
- Ability to develop collegial relationships with faculty.
- Strong organizational skills and attention to detail.
- Strong computer skills, including experience with Excel and PeopleSoft.
- Ability to manage multiple projects to completion.
- Strong verbal and written communication skills.
Responsibilities
- Contribute with the Dean of Teaching and Learning to a strategic plan for increasing online learning quality.
- Develop communication, technology, and information strategies to inform students, faculty, staff, and the community about online education.
- Work with academic advising and student success teams to implement online student retention and readiness programming, such as orientation, onboarding, and self-assessment.
- Coordinate with academic deans and other offices to explore programs and courses suitable for online or technology-mediated instruction.
- Oversee development of online and hybrid offerings with academic deans and manage course development and training budgets, including updating online training for new online faculty.
- Lead the development and implementation of College policies, procedures, technologies, and practices for online education and academic integrity, including ethical and effective use of artificial intelligence.
- Collaborate across College units and departments on initiatives that support student success in online education.
- Serve as the primary contact and coordinator for State Authorization Reciprocity Agreement (SARA) compliance.
- Represent the College on Mass Colleges Online, the Open Educational Resources council, and other external groups, and lead related initiatives.
- Serve on College committees as requested by the Provost, including the Distance Education Committee, MassBay Teaching and Learning Resources Committee, and Academic Standards Committee.
- Monitor higher education trends and emerging online learning technologies and make recommendations.
- Contribute to ongoing faculty professional development on instructional design, Open Educational Resources, Universal Design for Learning, Blackboard pedagogy, and related topics.
- Lead efforts to ensure online and hybrid courses, digital learning resources, and instructional technologies meet federal accessibility requirements and evolving digital accessibility and inclusive-design standards.
- Collaborate with Institutional Research and academic deans to analyze online courses and use data to improve educational effectiveness.
- Pursue grant opportunities and serve as a principal investigator for grant projects when requested by the Provost.
- Create and maintain records for online education processes.
- Supervise Instructional Designer staff.
- Perform other related duties as assigned.
Benefits
- Health insurance plan choices
- Dental insurance
- Vision discount program
- 12 paid state and federal holidays
- Sick, vacation, and personal time
- Flexible spending plans
- Basic and optional life insurance
- Defined benefit pension plan
- Deferred compensation plans, including 457(b) or 403(b)
- Tuition benefits for employees and dependents at state colleges and universities
- Free Employee Assistance Program
- Eligibility for Public Service Loan Forgiveness
- Free gym and parking on campus
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What This Job Offers
Job Type
Full-time
Career Level
Director
