Director of Nursing

A&G Infusion Nursing Services Inc•Moreno Valley, CA

17d•$55 - $60

About The Position

The Director of Nursing (DON) provides clinical leadership and oversight of nursing services while managing the day-to-day administrative and office operations of A&G Infusion Nursing Services, Inc. The role promotes safe, high-quality patient care, supports nursing personnel, maintains regulatory compliance, and oversees administrative processes, personnel records, office operations, and coordination among nursing, intake, and company leadership. The DON leads nursing personnel and supports patient-centered infusion care, develops and maintains clinical policies and protocols, coordinates with healthcare professionals and patients, and responds to incidents and patient safety concerns. The position also supports recruitment, training, competency assessment, credential tracking, documentation quality, audits, and regulatory compliance. The role oversees office operations, administrative workflows, records, correspondence, scheduling, reports, and coordination with intake staff. It also supports HR administration, personnel records, policy communication, and organizational planning. The Director maintains confidentiality of patient and personnel information and performs other related duties consistent with organizational needs.

Requirements

Current, active Registered Nurse (RN) license in California, in good standing.
Clinical nursing experience appropriate to the responsibilities of the position.
Knowledge of nursing practices, patient safety, clinical documentation, and applicable healthcare regulations.
Strong leadership, organizational, problem-solving, and time-management skills.
Excellent written and verbal communication and interpersonal skills.
Proficiency in Microsoft Office and ability to learn electronic clinical documentation and administrative systems.
Ability to manage competing priorities, maintain accurate records, and handle confidential patient, personnel, and business information appropriately.

Nice To Haves

Experience in nursing leadership, clinical supervision, or nursing management.
Experience in home infusion nursing, infusion therapy, vascular access, or a related clinical specialty.
Experience in healthcare office management, administrative operations, HR support, or compliance tracking.
Experience with nurse training, competency assessments, credential management, or quality improvement.
Bachelor's degree in Nursing (BSN) or a related field; an advanced degree or relevant professional certification is preferred.

Responsibilities

Provide clinical leadership and guidance to nursing personnel to support safe, effective, patient-centered care in accordance with physician orders, care plans, professional standards, and regulations.
Develop, implement, and maintain nursing policies, procedures, and clinical protocols, including those for infusion therapy, vascular access, laboratory draws, and patient safety.
Coordinate with nursing personnel, pharmacies, prescribing providers, patients, caregivers, and other healthcare professionals to support continuity of care and resolve clinical concerns.
Review and address clinical incidents, patient complaints, changes in patient condition, and patient safety concerns, ensuring appropriate follow-up and escalation.
Identify opportunities to improve clinical practices, patient outcomes, and quality of care.
Support nursing recruitment, onboarding, orientation, and ongoing professional development.
Oversee or coordinate verification and tracking of nursing licenses, credentials, certifications, clinical competencies, and other required qualifications.
Coordinate clinical training and competency assessments, and provide feedback, coaching, and corrective guidance regarding nursing performance and protocol adherence.
Monitor nursing documentation for completeness, accuracy, and timeliness, and follow up on deficiencies.
Support compliance with applicable federal and California regulations, professional standards, licensing requirements, contractual and payer requirements, and company policies.
Participate in quality assurance, performance improvement, clinical audits, incident investigations, and corrective action activities as needed.
Maintain the confidentiality and security of patient information in accordance with HIPAA and applicable privacy requirements.
Oversee daily office operations, administrative workflows, office supplies, equipment, correspondence, telephone calls, faxes, mail, and other general office needs.
Maintain organized electronic and physical filing systems, business records, and administrative documentation, and support effective use of company software and electronic systems.
Coordinate office calendars, meetings, appointments, and administrative activities as needed.
Prepare reports, correspondence, forms, and other administrative materials, and provide management with updates on operational matters as appropriate.
Coordinate with intake and administrative personnel to support nursing assignments, patient service needs, nurse availability, and timely communication of operational requirements.
Identify administrative inefficiencies and recommend improvements to office procedures, recordkeeping, and workflows.
Coordinate or assist with recruitment and onboarding administration, including preparing, distributing, collecting, and maintaining required personnel paperwork.
Maintain personnel records and support tracking of training, evaluations, required documentation, and other HR deadlines.
Coordinate administrative processes related to employee status changes, resignations, terminations, and other personnel matters as directed by company leadership.
Support communication and administration of company policies, procedures, forms, internal announcements, and employee engagement activities.
Respond to routine administrative and personnel inquiries and refer sensitive employee relations, disciplinary, clinical, or legal matters to the appropriate company representative.
Facilitate communication among company leadership, nursing personnel, intake staff, and other authorized stakeholders.
Participate in management meetings, operational planning, and process improvement initiatives as needed.
Perform other related duties consistent with the position and the organization's operational needs.