Director of Nursing

Acuity Eye Group•Palm Desert, CA

1d•$130,000 - $160,000

About The Position

The Director of Nursing is responsible for the efficient operation and appropriate staffing of assigned Surgery Centers, including scheduling, downtime, and overtime. The role ensures clinical best practices and policies are followed, trains and onboards nurses and other staff, participates in recruitment and selection, and develops team members through leadership, coaching, and mentoring. The Director collaborates with physicians and company management to operate profitable Surgery Centers while providing high-quality patient care. The position oversees nursing services, patient care, staffing, compliance, quality improvement, infection control, and operational and financial functions. It also supports business office and materials management, maintains survey readiness, coordinates staff education and meetings, and helps ensure the facility, its personnel, equipment, records, and practices meet applicable standards and regulatory requirements. The role may provide direct patient care as needed and requires frequent field visits and driving between locations.

Requirements

Minimum 3–5 years of related ambulatory and/or circulating nursing experience, or an equivalent combination of education and experience.
Prior staff management experience.
Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint.
Current California Registered Nurse (RN) license.
Current ACLS/BLS certification and CPR certification.
Knowledge of Surgery Center best practices and operations.
Understanding of budgeting and financial reporting.
Ability to create and deliver training plans for consistency across regions.
Strong analytical, critical, and strategic thinking skills with minimal oversight.
Ability to manage multiple work streams and priorities.
Clear and effective communication skills and ability to adapt communication and delivery styles.
Ability to develop effective working relationships and maintain confidentiality of business documents and correspondence.
Ability to respond to common inquiries from customers, staff, vendors, and community members.
Ability to draw valid conclusions, exercise sound judgment, and make decisions under pressure and with incomplete information.
Ability to interpret and apply policies and procedures.
Professional and respectful conduct, attention to detail, organization, process focus, problem-solving, self-motivation, and a proactive, customer-service-focused approach.
Ability to multitask in a fast-paced and sometimes ambiguous environment without compromising work quality.
Ability to prioritize tasks and projects with limited direction while contributing to office success.

Nice To Haves

Bachelor’s or master’s degree.
Experience in the ophthalmic industry and with multiple Surgery Center locations.
Experience with regulatory and accreditation surveys, including AAAHC accreditation.

Responsibilities

Develop, maintain, and implement nursing policies and procedures consistent with nursing practice standards, facility philosophy, operational policies, and applicable laws and regulations.
Communicate and interpret policies and procedures to nursing staff and monitor implementation and staff practices.
Participate in patient care decisions and conduct staff performance evaluations and competency testing as assigned.
Participate in management meetings concerning patient status, census, personnel, and complaints or concerns.
Participate in recruiting and selecting staff, ensure appropriate staffing and utilization, and coach, counsel, or participate in disciplinary actions involving nursing and surgical staff.
Ensure compassionate, quality care, appropriate nursing supervision, and adequate staff coverage; oversee patient assessments and care plans.
Develop and review weekly reports to support timely communication about changes in condition and care plans.
Collaborate with physicians, facilities, community agencies, institutions, medical professionals, consultants, organizations, and government agencies to improve and coordinate services and resolve problems.
Oversee nursing schedules to meet patient needs and regulatory and budgetary standards.
Provide staff nursing and other direct patient care as needed within scope of practice, and serve as a role model for high-quality care.
Maintain required licenses and certifications and ensure nursing and surgical personnel maintain required credentials.
Keep current with industry practices and identify improvements to patient care in preoperative, PACU, and intraoperative services.
Develop and deliver in-service education and training for nursing staff; oversee completion and documentation of required drills and in-services.
Conduct rounds to observe care and interview staff, patients, families, caregivers, and other interested parties.
Develop procedures that promote workplace safety and safe work practices.
Coordinate or develop nursing quality assurance and performance improvement activities, monitor compliance through rounds, interviews, and record reviews, and provide findings to the Compliance Department.
Coordinate care and services with patients, families, medical staff, nursing staff, interdisciplinary teams, and regional management; promote participation in care plans and high-quality care.
Promote customer service and hospitality and resolve patient or family concerns about nursing services.
Monitor incidents and complaints, identify reportable unusual occurrences, and promptly report them to the Doctors/Managing Partner and/or administrator.
Lead and support care programs, research, marketing, business development, outreach, education, quality improvement, and other initiatives as needed.
Maintain a clean, neat, and welcoming environment for patients and hold regular staff meetings with minutes addressing incident reports, infection control, adverse incidents, and other issues.
Maintain Surgery Center survey readiness and complete assigned survey-readiness tasks promptly.
Maintain Infection Control certification and oversee the Surgery Center Infection Control Program, including monitoring and reporting as designated by management.
Develop, document, and maintain standard operating procedures, checklists, and process flows.
Maintain professional appearance and demeanor, keep commitments, and inform the direct supervisor about progress, timelines, and issues.
Maintain compliance with state, federal, and other applicable requirements, including OSHA, workers’ compensation, HIPAA, ADA, FEHA, DOL, and HR policies and practices.
Provide overall human resources management and support employee and medical staff relationships and morale.
Develop the annual budget and oversee daily operations and daily, weekly, and monthly reporting in coordination with the financial support team.
Use computer applications for word processing, data collection, report writing, and financial reporting.
Oversee business office functions, including scheduling, pre-authorization, billing, accounts payable, and accounts receivable, as well as materials management.
Develop and implement an annual performance improvement plan and activities to meet goals and standards; establish customer service standards and monitor satisfaction.
Ensure timely and accurate credentialing of doctors and CRNA staff, maintain complete and current employee files and licenses, and re-credential with insurance companies as requested.
Support the Governing Board through agenda development, minutes, distribution of information and reports, and other functions as needed.
Ensure patient charts are complete, signed, and ready for filing; oversee medical equipment maintenance and scheduled preventive maintenance.
Oversee linen and biohazard-material pickups according to contract, ASC purchases, and the maintenance of tracking and reporting logs.
Negotiate and execute center contracts, establish cash-rate fees according to Medicare allowable amounts, and renew ASC certifications as due or requested.
Develop and monitor guidelines and standards to support compliance with state requirements, Medicare approval, and federal regulations, including OSHA and CLIA.
Attend and actively participate in business meetings and conference calls.
Perform other duties assigned by management.