Provides leadership in attracting, retaining, and developing an engaged workforce in the delivery of superior services to residents and families. Directs the work of and manages the nursing staff. Interviews and selects new employees. Provides training, instructions and ongoing training needs. Assigns tasks, reviews work, and prepares performance evaluations. Provides staff coaching/counseling. Recommends employee transfers, promotions, disciplinary action, and discharge; oversees nursing schedules to assure they meet resident needs plus regulatory and budgetary standards. Assists with scheduling, including updating data in the scheduling software; Adjusts staffing schematics based on census/budget changes. Identifies staff development needs; coordinates training with Executive Director/Administrator. Oversees and supervises development and delivery of in-service education to equip nursing staff with sufficient knowledge and skills to provide compassionate, quality care and respect for resident rights. Develops and recommends annual operating budget information to the Executive Director/Administrator; forecasts necessary funding for program needs, staff, and equipment. Monitors budget, contracts, services, and other factors to ensure compliance; identifies problem areas and recommends refinements; authorizes expenditures; projects anticipated revenues; and monitors revenues/collections. Develops nursing service objectives, policies and procedures and directs the implementation of these objectives. Continuously monitors Federal and State guidelines and requirements, revising procedures accordingly. Communicates and interprets policies and procedures to nursing staff; monitors staff practices and implementation. Participates in daily or weekly management team meetings to discuss resident status, census changes, personnel, or resident complaints or concerns. Exercises overall supervision of resident assessments and care plans. Oversees or is responsible for the CNA certification programs, competency testing, and all related records. Reviews reports from every unit daily to monitor and ensure timely, effective responses to significant changes in condition, transfers, discharges, use of restraints, unexplained injuries, falls, behavioral episodes, and medication errors. Collaborates with physicians, consultants, community agencies, and institutions to improve the quality of services and to resolve identified problems. Participates in long- and short-range division planning, directs and reviews progress, and reports results. Establishes, implements, and monitors the infection control program designed to provide a safe, sanitary, and comfortable environment designed to prevent the growth and transmission of disease and infection. Performs rounds to observe care and to interview staff, residents, families or other interested parties. Assists with the preparation for inspection surveys, instructing staff on matters of conduct and disclosure, being interviewed by inspectors, immediate corrections of problems noted by surveyors, etc. Reviews and reinforces important standards previously cited. Participates in the preparation of the Plan of Correction response to an inspection survey, and implements any follow-up QA required. Communicates directly with residents, families, medical staff, nursing staff, and interdisciplinary team members to coordinate care and services, promote participation in care plans, and maintain a high quality of care and life for residents. Promotes customer service and hospitality and responds to and adequately resolves complaints or concerns from residents or families about nursing services. Monitors facility incidents and complaints daily to identify those defined as unusual occurrences by State policy and promptly reports such occurrences to the Executive Director/Administrator. Monitors complaint reports daily for allegations of potential abuse or neglect, or the loss or misappropriation of resident property, and participates in these investigations. Other duties as assigned.
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Job Type
Full-time
Career Level
Director
Education Level
No Education Listed