Director of Nursing DON

Brightstar Care of Concord, Lexington and Woburn•Concord, MA

26d•$105,000 - $120,000

About The Position

BrightStar Care of Concord, Lexington & Woburn is seeking an experienced, compassionate, and results-driven Director of Nursing (DON) to lead clinical operations and deliver high-quality home health care. The DON oversees and develops the nursing and clinical team, maintains regulatory compliance, supports quality and patient safety, and ensures outstanding patient care. The role also coordinates with operations and leadership to support staffing, patient service delivery, clinical efficiency, patient satisfaction, referral relationships, and agency growth.

Requirements

Active Registered Nurse (RN) license in Massachusetts.
Current CPR certification.
Minimum of 3–5 years of clinical nursing experience.
Strong knowledge of clinical documentation, care planning, quality assurance, and regulatory compliance.
Excellent leadership, communication, problem-solving, and organizational skills.
Ability to manage competing priorities, make sound clinical decisions, and support a multidisciplinary team.
Reliable transportation and valid auto insurance.
Ability to work collaboratively with clinical, administrative, and external healthcare teams.

Nice To Haves

At least one year of experience in a home health agency, primary care clinic, or healthcare facility is preferred.
Previous nursing leadership, supervisory, or management experience is strongly preferred.
Experience with IV therapy, wound care, and G-tube care is preferred.

Responsibilities

Provide leadership and oversight for clinical operations and clinical staff.
Supervise, mentor, support, recruit, onboard, train, and develop RNs, LPNs, therapists, home health aides, and other clinical personnel, as applicable.
Set expectations, promote accountability, foster a collaborative work environment, conduct performance evaluations, and provide ongoing coaching and feedback.
Oversee clinical quality assurance, patient safety, and continuous quality improvement initiatives.
Ensure compliance with state and federal regulations, licensing requirements, and agency policies.
Review clinical documentation, assessments, care plans, and patient records for accuracy and completeness.
Monitor clinical outcomes, identify improvement opportunities, and implement corrective actions as needed.
Support audits, surveys, and accreditation requirements.
Ensure appropriate patient assessments, individualized care plans, and quality care delivery.
Provide clinical guidance for complex cases involving IV infusions, advanced wound care, Wound VAC (NPWT), G-tube care, and other skilled nursing services.
Oversee medication management, treatment plans, and coordination of care.
Support clinical staff in addressing patient concerns, changes in condition, and care-related challenges.
Collaborate with physicians, hospitals, rehabilitation facilities, and other healthcare professionals to support continuity of care.
Coordinate with the operations team to ensure appropriate clinical staffing and patient coverage.
Support timely admissions, start-of-care visits, and ongoing patient service delivery.
Work with the leadership team to improve clinical efficiency, staff retention, patient satisfaction, and service quality.
Participate in referral development and strengthen relationships with healthcare partners.
Monitor clinical performance indicators and contribute to agency growth and operational goals.