Director of Network Operations

American Senior CommunitiesIndianapolis, IN

About The Position

American Senior Communities is now hiring a Director of Network Operations Provide support, maintenance and implementation management of our IT infrastructure across multiple skilled nursing facilities. This role will focus on network/server administration, endpoint management, security, and compliance in a healthcare environment. What will you be doing to make a difference at American Senior Communities?  Manage and support network and server infrastructure across multiple locations Administer Microsoft Intune and MDM for laptops, mobile devices, and tablets Configure and maintain Cisco Meraki switches, firewalls, wireless, and VPNs Support Windows servers, Active Directory, patching, backups, and system performance Maintain and enhance the Office 365/Azure AD environments. Maintain secure access, device compliance, and endpoint protection Help ensure IT systems and processes align with HIPAA security requirements Troubleshoot infrastructure issues and provide advanced technical support Document systems, procedures, and network configurations What can you bring with you? A desire to be part of a team that directly supports ASC communities and the leaders to care for our residents each day.  5+ years of IT infrastructure experience Strong experience with Intune, Cisco Meraki, and MDM Bachelor’s degree in Business Administration, Computer Science, or any related field preferred. Solid knowledge of Windows Server, Active Directory, networking, and cybersecurity Strong knowledge of Office 365/AzureAD Experience with HIPAA security and healthcare IT environments preferred Microsoft Office products with proficiency in Excel, Word and PowerPoint. Strong customer service, troubleshooting and communication skills Benefits and perks include: Medical, vision & dental insurance with Telehealth option 401(k) retirement plan options Paid Time Off (PTO) and holiday pay  Lucrative employee referral bonus program Paid training, skills certification & career development support Tuition reimbursement and certification reimbursement Continued education opportunities through tuition discounts and program partnerships Employee assistance program & wellness support Retail, food & entertainment discounts and so much more Full-Time and Part-Time Benefits may vary, terms and conditions apply About American Senior Communities  Compassion, Accountability, Relationships and Excellence are the core values for American Senior Communities. These words not only form an acronym for C.A.R.E., but they are also our guiding principles and create the framework for all our relationships with customers, team members and community at large.  American Senior Communities has proudly served our customers since the year 2000, with a long history of excellent outcomes. Team members within each of our 100+ American Senior Communities take great pride in our Hoosier hospitality roots, and it is ingrained in everything we do. As leaders in senior care, we are not just doing a job, but following a calling.

Requirements

  • A desire to be part of a team that directly supports ASC communities and the leaders to care for our residents each day.
  • 5+ years of IT infrastructure experience
  • Strong experience with Intune, Cisco Meraki, and MDM
  • Solid knowledge of Windows Server, Active Directory, networking, and cybersecurity
  • Strong knowledge of Office 365/AzureAD
  • Microsoft Office products with proficiency in Excel, Word and PowerPoint.
  • Strong customer service, troubleshooting and communication skills

Nice To Haves

  • Bachelor’s degree in Business Administration, Computer Science, or any related field preferred.
  • Experience with HIPAA security and healthcare IT environments preferred

Responsibilities

  • Manage and support network and server infrastructure across multiple locations
  • Administer Microsoft Intune and MDM for laptops, mobile devices, and tablets
  • Configure and maintain Cisco Meraki switches, firewalls, wireless, and VPNs
  • Support Windows servers, Active Directory, patching, backups, and system performance
  • Maintain and enhance the Office 365/Azure AD environments.
  • Maintain secure access, device compliance, and endpoint protection
  • Help ensure IT systems and processes align with HIPAA security requirements
  • Troubleshoot infrastructure issues and provide advanced technical support
  • Document systems, procedures, and network configurations

Benefits

  • Medical, vision & dental insurance with Telehealth option
  • 401(k) retirement plan options
  • Paid Time Off (PTO) and holiday pay
  • Lucrative employee referral bonus program
  • Paid training, skills certification & career development support
  • Tuition reimbursement and certification reimbursement
  • Continued education opportunities through tuition discounts and program partnerships
  • Employee assistance program & wellness support
  • Retail, food & entertainment discounts and so much more
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