Director of National Programs (Internal Only)

SEIU- ESFNorthampton, MA
$102,293 - $125,821Remote

About The Position

The SEIU Education & Support Fund (ESF) is seeking a Director of National Programs with a broad set of relational, systems building, and strategic thinking skills. This role will oversee ESF’s National Programs department, focusing on two main areas: 1) overseeing ESF’s National Early Educator Training Center (NEETC) and amplifying programmatic work in strategic external spaces, and 2) supporting internal alignment and efficiency of programmatic work across states and sectors, providing continuous improvement and capacity building support to ESF’s state and sector-specific programmatic departments. The position reports to the Chief Program Officer and supervises up to three positions within the National Programs department. ESF tackles issues faced by service sector workers, such as low wages and job insecurity, by designing and facilitating worker-centered education, training, and workforce development programs. They serve as a strategic partner to the Service Employees International Union (SEIU) and collaborate with other organizations to help workers access good jobs and drive social change.

Requirements

  • Seven to ten years of program leadership with increasing responsibility in workforce development, education or other related sector.
  • Proven ability to manage complex projects (including grant funded programs) with multiple stakeholders, innovate new methods/practices, brainstorm solutions to improve outcomes, and appropriately scale projects up or down.
  • Experience working with diverse populations including black, brown and indigenous communities.
  • Experience working with stakeholders including unions, employers, workforce development agencies, higher education institutions, etc.
  • Candidates must be authorized to work in the United States.
  • Candidates must be currently employed by SEIU ESF.

Nice To Haves

  • Experience and knowledge of labor management training partnerships preferred.

Responsibilities

  • Oversee the design and implementation of cross-programmatic spaces, structures, and tools that promote learning, alignment, collaboration, and data-driven reflection and decision-making.
  • Manage all programs meetings and initiatives, including Child Care leadership meetings and initiatives, national conference & convening policies and procedures, and ESF’s child care Curriculum Clearinghouse.
  • Oversee program-specific Communities of Practice.
  • Manage programmatic training & PD opportunities.
  • Oversee programmatic data analysis and continuous improvement processes.
  • Oversee programmatic annual work plan template design & technical assistance.
  • Lead special projects in collaboration with Programmatic Leadership and/or the Chief Program Officer to increase programmatic alignment, efficiency, and/or capacity building.
  • Identify and cultivate relationships with strategic external partners for NEETC programming.
  • Oversee the strategic sharing of ESF’s work nationally, creating and implementing an equitable process for internal ESF staff and Family Child Care Educator Leaders to be present in values-aligned national spaces.
  • Provide oversight of ESF’s child care communities of practice, supporting the Sr. Manager of National Programs in planning, facilitating, and leveraging these spaces.
  • Develop strategic narrative change campaigns and other communications deliverables in partnership with ESF’s Communications staff and the Sr. Manager of National Programs.
  • Foster an environment of collaboration with and amongst Programmatic leadership, ESF Infrastructure Leadership, and external partners.
  • Build and execute partnerships with ESF’s technology and data department, representing programmatic perspectives and needs on The Network team.
  • Support the creation and implementation of a system for collecting and reporting programmatic data.
  • Ensure effective internal, cross-departmental communication by adhering to ESF’s program and operational reporting/monitoring policies.
  • Manage, clear roadblocks, and provide guidance to direct reports.
  • Work to establish, forecast, monitor, and report on all National Programs/NEETC grant and contract budgets.
  • Identify new national program funding opportunities and support the submission of national programmatic proposals to funders.
  • Hold primary responsibility for employment decisions affecting direct reports, including hiring, discipline, and termination.
  • Directly supervise the day-to-day management of assigned staff.
  • Conduct performance evaluations and provide ongoing coaching, feedback, and development support.
  • Maintain accountability for team performance, productivity, and adherence to expectations.
  • Ensure team compliance with organizational policies, procedures, and applicable employment laws.

Benefits

  • 100% employer-paid medical, dental, and vision plans for you and your eligible dependents.
  • Defined benefit pension plan for retirement.
  • Initial and annual home stipend.
  • Biweekly cell phone stipend or a company-sponsored cell phone.
  • Up to four (4) weeks of vacation in the first two years, and five (5) weeks after completing two years of service.
  • Paid holidays.
  • 13 days of sick leave.
  • Six (6) personal days.
  • Two (2) floating holidays.
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