Director of Mission Delivery

Girl Scouts of Southeast Florida•Lake Worth, TX
•$66,550 - $76,000•Hybrid

About The Position

The Director of Mission Delivery leads a multidisciplinary team responsible for supporting and executing high-priority initiatives across the Council. The Director determines where and how the Mission Delivery team can have the greatest impact, assigning staff to Council initiatives based on organizational priorities, seasonal demands, team capacity, and individual strengths. As our Director of Mission Delivery, you will serve as the Council's primary resource and staffing partner for major initiatives, ensuring the right people are focused on the right work at the right time. You will work closely with senior leaders and cross-functional teams to understand upcoming needs, anticipate resource demands, establish staffing plans, and adjust assignments as priorities evolve. Reporting to the Chief Operating Officer, you will lead, coach, and develop a highly adaptable team capable of supporting initiatives across membership, girl experience, volunteer engagement, product programs, special events, and other Council priorities. You will build team capability through cross-training, coaching, performance management, and professional development while creating clear expectations for accountability, collaboration, and execution. The Director of Mission Delivery will ensure projects remain on schedule, within scope, and aligned with established objectives. You will support project leaders by removing barriers, facilitating communication, proactively addressing resource challenges, and helping teams navigate competing priorities. You will also use data to evaluate workload, capacity, staffing effectiveness, and project outcomes. Through dashboards, reporting, and ongoing analysis, you will identify opportunities to improve how Mission Delivery resources are deployed and make recommendations that strengthen Council-wide execution.

Requirements

  • Strong organizational, planning, and project-management skills.
  • Ability to successfully manage multiple initiatives, priorities, and workstreams simultaneously.
  • Ability to evaluate organizational needs, team capacity, staff strengths, and project demands to determine how resources should be deployed.
  • Ability to shift resources and priorities thoughtfully as organizational needs change while maintaining clarity, accountability, and momentum.
  • Collaborative partner who can work effectively with senior leaders and cross-functional teams to understand needs, clarify expectations, and coordinate resources.
  • Strong analytical and problem-solving skills, including the ability to use data, metrics, and operational information to evaluate workload, capacity, staffing effectiveness, and project outcomes.
  • Excellent leadership and people-management skills, including coaching, delegation, performance management, workload management, and professional development.
  • Ability to establish timelines, track deliverables, identify risks and barriers, and help ensure successful project execution.
  • Strong written and verbal communication skills.
  • Ability to exercise sound judgment, work independently, and make timely decisions in a dynamic environment with competing priorities.
  • Bachelor's degree in Business Administration, Nonprofit Management, Human Resources, or a related field preferred; an equivalent combination of education and relevant experience will be considered.
  • Minimum of five (5) years of progressively responsible experience in people leadership, program operations, project management, workforce coordination, or a related area.
  • Demonstrated experience supervising and developing staff, including coaching, performance management, workload management, and professional development.

Responsibilities

  • Lead a multidisciplinary team responsible for supporting and executing high-priority initiatives.
  • Determine where and how the Mission Delivery team can have the greatest impact.
  • Assign staff to Council initiatives based on organizational priorities, seasonal demands, team capacity, and individual strengths.
  • Serve as the Council's primary resource and staffing partner for major initiatives.
  • Ensure the right people are focused on the right work at the right time.
  • Work closely with senior leaders and cross-functional teams to understand upcoming needs, anticipate resource demands, establish staffing plans, and adjust assignments as priorities evolve.
  • Lead, coach, and develop a highly adaptable team capable of supporting initiatives across membership, girl experience, volunteer engagement, product programs, special events, and other Council priorities.
  • Build team capability through cross-training, coaching, performance management, and professional development.
  • Create clear expectations for accountability, collaboration, and execution.
  • Ensure projects remain on schedule, within scope, and aligned with established objectives.
  • Support project leaders by removing barriers, facilitating communication, proactively addressing resource challenges, and helping teams navigate competing priorities.
  • Use data to evaluate workload, capacity, staffing effectiveness, and project outcomes.
  • Identify opportunities to improve how Mission Delivery resources are deployed and make recommendations that strengthen Council-wide execution.
  • Evaluate organizational needs, team capacity, staff strengths, and project demands to determine how resources should be deployed.
  • Shift resources and priorities thoughtfully as organizational needs change while maintaining clarity, accountability, and momentum.
  • Establish timelines, track deliverables, identify risks and barriers, and help ensure successful project execution.
  • Build collaboration across departments and work beyond traditional functional lines to support broader Council priorities.

Benefits

  • Paid holidays
  • Summer shut-down
  • Winter break
  • Vacation and sick time
  • Subsidized medical and dental insurance
  • Free Teladoc
  • Employee assistance program access
  • Life and disability insurance
  • Optional additional life insurance (payroll deduction)
  • Optional FSA (payroll deduction)
  • Optional pre-paid legal plan (payroll deduction)
  • Optional vision coverage (payroll deduction)
  • Discounts at Council shop
  • 401(k) plan with employer match from day one with no vesting period
  • Culture and Inclusion in Action team participation
  • Dog Days of Summer participation
  • Health & Wellness challenges
  • 4-day work week with remote Mondays after an introductory period
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