Director Of Memory Care

Atria Senior Living•NY-Levittown, NY

About The Position

The Life Guidance Director ensures that Atria’s philosophy is implemented within the community’s Life Guidance neighborhood and maintains a positive, energetic environment for residents with dementia. The role leads the Life Guidance program, supervises clinical and non-clinical staff, organizes daily programming, and ensures the program is implemented 24 hours a day, seven days a week. The Director oversees staff scheduling, delegation, recruitment, hiring, training, performance reviews, and corrective action. The role also manages the program budget, builds relationships with residents and their families, and serves as the community’s dementia care expert. It partners with community leaders and departments on resident care, programming, dining, staffing coverage, outreach, and resident needs reviews. The position may provide direct support with residents’ Activities of Daily Living and requires driving to social and other destinations.

Requirements

Associate or Bachelor’s degree in Social Services, Behavioral Health, Therapeutic Recreation, Nursing, or a related field.
Two to four years of experience caring for people with dementia and developing and facilitating activity programs.
Knowledge of the dementia disease process, related changes, effects on residents’ ability to function, and adaptive strategies that help maintain residents’ abilities.
Experience facilitating family and caregiver support programs.
Experience with budget analysis, review, and control.
Past experience supervising staff.
Strong verbal and written communication skills.
Good computer skills, including virtual communication tools such as Microsoft Teams.
Valid driver’s license.
Must satisfactorily meet and comply with Company motor vehicle policy standards.

Nice To Haves

Experience as a manager with a specialized dementia program.

Responsibilities

Implement the Company’s philosophy within the Life Guidance neighborhood and maintain a positive, energetic environment for residents with dementia.
Manage and supervise clinical and non-clinical Life Guidance staff, including the LGRSA and LGPS.
Schedule and delegate assignments; provide staff direction, feedback, support, and training; conduct performance reviews, including input on pay adjustments; and administer corrective action consistent with Company policy.
Recruit, interview, hire, train, develop, and evaluate staff, including all non-clinical staff.
Ensure clinical and non-clinical staff are scheduled for appropriate shifts.
Organize and execute daily Life Guidance programs, ensure required daily-calendar programs are implemented 24 hours a day, seven days a week, and work with the Support Center on community-specific programming.
Ensure Life Guidance staff complete New Hire Orientation within the required timeframe.
Model appropriate approaches and communication techniques, lead and assist staff, and encourage learning.
Conduct monthly dementia in-services for all staff and maintain records documenting training completion.
Build relationships with new residents using appropriate onboarding tools and assessments.
Manage and maintain the Life Guidance Program budget using the virtual checkbook.
Maintain supportive relationships with residents’ families and caregivers, and facilitate family and caregiver support programs.
Serve as the community’s dementia care expert and support the Community Sales Director by promoting referrals, giving tours, encouraging online reviews, and participating in outreach events.
Collaborate with Engage Life on community-wide programming.
Partner with the Resident Service Director on clinical matters, community and professional contacts, resident-care issues, and staffing coverage throughout the community.
Partner with Culinary Services to ensure table settings, procedures, and timely distribution of daily snacks.
Deliver and attend required training, including virtual learning sessions and monthly Director meetings.
Drive a personal and/or Company vehicle from the community to social and other destinations, in compliance with Company motor vehicle policy standards.
Provide direct assistance with residents’ Activities of Daily Living as needed.
Collaborate with community leaders on the Resident Needs Review and represent Life Guidance residents.
Perform other duties as needed and/or assigned.