Director of Memory Care Services
About The Position
The Director of the Memory Care Neighborhood leads memory care operations, dementia care programs, and resident experience initiatives within a specialized memory care neighborhood. The role champions person-centered care for residents with dementia or other memory-care conditions and develops innovative programming in collaboration with families and healthcare professionals. The Director is responsible for quality outcomes, regulatory compliance, team engagement, and occupancy growth. The Director leads daily operations and team development, creates individualized resident care plans, oversees life enrichment and wellness programming, and serves as a dementia care expert and advocate. The role also supports community outreach and partnerships while maintaining operational excellence and resident safety.
Requirements
- 3–5 years of relevant experience in memory care.
- Complete ServSafe certification training upon hire if not already obtained.
- Complete the Trilogy Legacy Dementia Education Program during orientation and annually thereafter, and maintain competency validation.
Nice To Haves
- Bachelor's degree strongly preferred.
- CDP or other certified Dementia Practitioner credential preferred.
Responsibilities
- Lead the daily operations of a specialized memory care neighborhood and deliver exceptional resident experiences through person-centered dementia care practices.
- Help develop, pilot, and implement dementia care programs, best practices, and quality initiatives through the Memory Care Center of Excellence.
- Lead, coach, and develop memory care team members to foster a compassionate, dementia-capable workforce.
- Partner with residents, families, and interdisciplinary teams to create individualized care plans, support transitions, and promote meaningful outcomes.
- Oversee life enrichment and wellness programming, including Daily Rhythms activities that support cognitive health, purpose, belonging, and retained abilities.
- Educate families, team members, referral partners, and the community about dementia-related topics and person-centered care approaches.
- Ensure operational excellence and regulatory compliance across memory care, dining, environmental services, clinical services, documentation, and resident safety.
- Support occupancy growth and community outreach by building relationships with healthcare professionals, referral sources, and dementia advocacy organizations and promoting the Memory Care Center of Excellence.
Benefits
- Medical, dental, and vision coverage, including free virtual doctor visits, with coverage starting in the first 30 days.
- Weekly pay and annual salary increases.
- HSA with company match, Dependent Care account, LSA, and 401(k) with company match.
- Paid time off and fully paid parental leave for new parents.
- No-cost LGBTQIA+ support and gender-affirming care coordination.
- Financial support for education, certifications, and student loan repayment.
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
