Director of Marketing & Sales

Lutheran Services CarolinasFletcher, NC
Onsite

About The Position

Trinity View is seeking a dynamic and results-driven Director of Marketing & Sales to lead our marketing department and drive occupancy for our independent and assisted living community. If you are passionate about connecting people with exceptional living options and thrive in a collaborative, mission-driven environment, we want to hear from you! As Director of Marketing & Sales, you will develop, implement, and administer all marketing and sales activities for Trinity View. Your goal: maximize occupancy and build a strong future residency program, ensuring our community remains vibrant and welcoming.

Requirements

  • Two years of college in business, sales, or marketing, or three years of related experience.
  • Minimum two years’ experience in business, sales, or marketing.
  • Demonstrated sales and marketing techniques and financial principles.
  • Effective oral and written communication skills.
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint).

Responsibilities

  • Coordinate all marketing department functions to achieve sales and occupancy goals.
  • Implement and adhere to the approved marketing plan; propose changes with executive director’s approval.
  • Manage lead tracking and documentation, ensuring timely follow-up with prospective residents and families.
  • Review and update marketing materials and admission forms.
  • Guide prospective residents through the sales process, move-in, and transition to the community.
  • Understand and promote Trinity View’s living options and supportive services.
  • Provide support in resident services, including grievance resolution.
  • Identify and initiate contact with prospective residents via phone, written communication, and personal visits.
  • Conduct follow-up calls, in-home appointments, and host luncheons for prospects and their families.
  • Represent Trinity View professionally in the broader community, participating in events, civic clubs, and local committees.
  • Prepare and monitor the annual marketing budget, ensuring financial objectives are met.
  • Maintain compliance with regulatory requirements and confidentiality of resident information.
  • Develop expertise in comparable communities and maintain organized records.
  • Create publicity opportunities, manage advertising and social media, and develop networks with local professionals.
  • Maintain a professional appearance and environment.
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