Director of Maintenance

Elderwood•West Roxbury, MA

3d•Onsite

About The Position

Keep Our Community Safe, Comfortable & Running at Its Best. Are you a hands-on facilities professional with strong leadership skills and a passion for keeping things running smoothly? Do you have experience overseeing building systems, preventive maintenance, life-safety compliance, and maintenance teams — and take pride in creating a safe, comfortable environment for others? We want to talk with you! At West Roxbury Health & Rehabilitation Center, the Director of Maintenance plays a critical role in maintaining the safety, comfort, and day-to-day operations of our community. As a 76-bed skilled nursing and rehabilitation community in West Roxbury, Massachusetts, we provide Short-Term Rehabilitation and Long-Term Care, along with specialized support including hospice care and respite care. In this role, you'll take ownership of the facility's maintenance operations, grounds, equipment, preventive maintenance program, and life-safety systems while leading a team and partnering closely with Administration and departments throughout the facility. This is an opportunity for a maintenance professional who enjoys being both a leader and a problem solver — someone who can plan ahead, respond when unexpected challenges arise, and make sure the people who live and work here have a safe and well-maintained environment every day. Your Work Makes a Difference In a healthcare environment, maintenance is about much more than fixing what's broken. The building systems and equipment you oversee directly support resident safety, comfort, dignity, and quality of life. Reliable heating and cooling, properly functioning plumbing and electrical systems, safe grounds, effective emergency systems, and proactive preventive maintenance all contribute to the care environment our residents depend on. As the Director of Maintenance, you'll oversee the facility's maintenance program while balancing immediate needs with long-term planning. You'll work closely with Administration, nursing, clinical departments, maintenance staff, vendors, and contractors to ensure work is completed safely, efficiently, and with minimal disruption to resident care. Put Residents at the Center of Your Work Although much of your work happens behind the scenes, the people you support are always at the center of it. Every repair, inspection, safety check, maintenance project, and emergency preparedness activity contributes to the environment in which residents receive care and call home. You'll be expected to consistently protect resident dignity, privacy, rights, safety, and comfort while performing maintenance responsibilities throughout the community. You'll also work closely with residents, families, staff, vendors, and visitors, making communication, professionalism, and exceptional customer service an important part of the role. The Support You Need to Succeed At West Roxbury Health & Rehabilitation Center, you'll work closely with the Administrator and facility leadership to identify priorities, address concerns, and plan for the ongoing needs of the community. You'll also have support from Elderwood Administrative Services, including resources related to: Facility operations Safety and life-safety compliance Preventive maintenance Quality assurance Operational planning Professional development Leadership support

Requirements

High school diploma or equivalent
Minimum three (3) years of experience in related areas of: physical plant, electrical, plumbing, carpentry, and/or HVAC systems maintenance
Demonstrated supervisory experience to include hiring, training, discharging, overseeing, scheduling departmental staff
Extensive knowledge of Life Safety Codes and NFPA required, experience with USTs preferred
Familiarity with using computer programs to place orders, manage inventory, etc.
Valid, current driver license in good standing
Knowledge of OSHA regulations preferred
This position requires regular interaction with residents, coworkers, visitors, and/or supervisors. In order to ensure a safe work environment for residents, coworkers, visitors, and/or supervisors of the Company, and to permit unfettered communication between the employee and those residents, coworkers, visitors, and supervisors, this position requires that the employee be able to read, write, speak, and understand the English language at an intermediate or more advanced level.

Nice To Haves

experience with USTs preferred

Responsibilities

Lead the Maintenance Operation: You'll have oversight of the facility's maintenance program and the opportunity to make a visible impact across the entire community.
Facility & Building Operations: Plan, direct, and supervise the overall maintenance program for the facility. Oversee heating, cooling, plumbing, water, gas, electrical, mechanical, oxygen, communication, and other building systems. Perform and/or coordinate carpentry, painting, plastering, refinishing, flooring, and other general maintenance work. Oversee maintenance of institutional equipment and company vehicles. Support the operation and maintenance of the facility's power plant and related machinery. Schedule repairs, replacements, new installations, and ongoing maintenance of equipment and building systems. Maintain the facility's grounds, parking areas, driveways, and exterior spaces, including snow removal when not covered by a service contract.
Preventive Maintenance, Safety & Life-Safety: Plan, coordinate, and maintain the facility's preventive maintenance program using the TELS system. Maintain accurate records of preventive maintenance, repairs, work performed, and associated costs. Conduct regular maintenance checks and identify potential safety or operational concerns. Maintain required documentation related to facility maintenance and compliance. Maintain working knowledge of applicable Life Safety Codes, NFPA standards, and OSHA requirements. Participate in quality assurance programs and facility safety initiatives. Serve as a co-chairperson of the facility Safety Committee. Conduct disaster drills as requested. Play an active role in General Orientation by training new employees on emergency utility shutoffs and fire and safety features of the facility. Maintain knowledge of and follow sanitation, infection control, and workplace safety requirements.
Team Leadership & Vendor Management: Orient, instruct, train, and supervise maintenance personnel. Assign duties, establish priorities, and evaluate work performance. Support hiring, onboarding, scheduling, training, and development of maintenance staff. Create a culture of accountability, responsiveness, safety, and service. Supervise outside service contractors and coordinate vendor work performed at the facility. Ensure contractors follow facility requirements and complete work according to established expectations. Attend and lead maintenance-related in-service programs. Adjust priorities and resources as facility needs change.
Inventory, Budget & Administration: Requisition supplies, equipment, parts, and materials needed for department operations. Maintain accurate inventory records and run reports as needed. Monitor department costs and maintain expenses within established budget parameters. Meet regularly with Administration to discuss facility needs, equipment concerns, repairs, projects, and ongoing maintenance priorities. Submit required monthly reports to the Administrator. Review and update department policies and procedures as needed. Coordinate maintenance activities with other departments to minimize disruption to resident care and normal business operations.