The Director of Maintenance is responsible for ensuring the implementation of a detailed Preventive Maintenance Inspection program for each vehicle type, the operating facility and equipment that is compliant with OEM, Client and Keolis Standards. This role ensures achievement of all maintenance-related contract performance standards set by Client (or Keolis) including type and timeliness of PMIs, miles operated between road calls, time “out of service”, missed service. The Director leverages intimate knowledge of contractual maintenance requirements, collective bargaining agreement, and maintenance P&L to direct operations in a compliant and fiscally responsible manner. This role also ensures compliance with Keolis’ Maintenance and Quality Assurance Policies and Procedures; including performance of PMI Audits. The Director routinely performs road call, “late pulls” and vehicle readiness root cause analyses and adjust PMI, vehicle servicing or other maintenance processes to prevent recurring problems. The Director ensures that maintenance technicians are trained on current operating procedures, are properly equipped, and motivated so that the maintenance program can be accomplished in a safe, timely, and cost-effective manner. This role schedules employees for the department; ensures the effective supervision of mechanics and other shop workers. The Director conducts routine “toolbox” meetings and “Gemba walks” to review shop operating, repair issues and administrative matters. The Director is responsible for hiring; discipline up to and including termination; approving salary increases or decreases; training and employee development; planning and directing the work; handling employee complaints or grievances; and handling performance reviews. The Director approves priority of maintenance and repairs based on availability of materials and parts and requirements of scheduled operations. This role oversees the development of efficient repair schedules; reviews repair cost estimates. The Director coordinates work performed by outside vendors. This role controls and monitors inventory of parts, tires, lubricants and fuel (as required). The Director schedules and administers fleet maintenance, assists in troubleshooting problems with equipment. This role ensures compliance on a day-to-day basis with State, Federal, Company and Client requirements. The Director participates in the development and administration of the operational and/or capital budget. The Director works closely with location general manager and regional and corporate support management providing status of maintenance and budget requirements. Reviews financial and budget variances, review repair orders or code and approve account payable documents.
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Job Type
Full-time
Career Level
Manager
Education Level
High school or GED