Director of Maintenance

AVE by Korman CommunitiesPhiladelphia, PA
Onsite

About The Position

Our hospitality-driven real estate brand is growing, and we are seeking hard-working and passionate top talent to grow their careers with us! If you are interested in being a pioneer with AVE as we continue to expand our portfolio of luxury flexible-stay apartment communities nationwide, apply today for an opportunity to join our award-winning team. For four consecutive years, AVE has been ranked in our tier as #1 Apartment Operator in the country, based on resident survey scores through the Kingsley Survey program! The Director of Maintenance role is pivotal to each community's success. AVE is seeking a Director of Maintenance who is hands-on and leads by example. The ideal candidate thrives on a fast-paced and diversified operation.

Requirements

  • Minimum of five years of maintenance, construction, or related experience, i.e. plumbing, electric, carpentry, appliance repairs, etc.
  • Multifamily real estate or hospitality/hotel industry experience strongly preferred
  • Minimum of three years demonstrated leadership experience in managing a team, including coaching, mentoring, training, and holding team members accountable
  • HVAC certified a plus (we will sponsor certification if not already certified)
  • Excellent communication skills
  • Treat all guests with courtesy, respond to guests needs in a timely manner, document requests when needed and report to Maintenance Manager
  • Understands the importance of brand standards and has mindset to exceed expectation
  • Consistently maintains a professional, positive, and courteous attitude when dealing with coworkers and residents at all times
  • Reliable transportation

Nice To Haves

  • HVAC certified

Responsibilities

  • Inspire and motivate the maintenance team to achieve our high level of brand standards and overall resident experience
  • Hold maintenance team members accountable for daily responsibilities
  • Ensure maintenance team completes resident service requests and prepare suites for move-ins in a timely manner
  • Ensure proper maintenance team coverage for on-call rotation, community emergencies, winter weather, etc.
  • Create and execute preventative maintenance schedules including inspections of HVAC systems, interior/exterior lighting, fire safety, power washing, and more
  • Manage all outside vendor work performed at the community
  • Manage the maintenance and presentation of all building equipment, including weekly washing, annual inspections, etc.
  • Assist with the recruitment process for new maintenance team members, including interviewing candidates and training and onboarding new team members
  • Assist with budgeting for the maintenance department and identify areas for potential cost savings

Benefits

  • PTO
  • medical
  • vision
  • dental
  • 401k
  • paid Birthday Time Off
  • paid Volunteer Time Off
  • Complimentary furnished apartment stays at any AVE location nationwide for personal travel
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