Director- Maintenance (Automation and Facilities)- NA
About The Position
The Director of Maintenance & Facilities leads the strategic and operational execution of maintenance, facilities management, and automation reliability across all North America Distribution Centers. The role partners with Operations, Engineering, Supply Chain, and external vendors to align maintenance and facilities operations with business goals. The Director develops and deploys a North America-wide maintenance strategy, optimizes uptime for critical material handling systems, oversees facility infrastructure and facilities-service vendors, and ensures the reliability and performance of warehouse automation and control systems. The role also leads automation technology adoption, capital planning and execution, continuous improvement, and a regional maintenance organization. It tracks operational KPIs and drives performance reviews and corrective action plans for underperforming sites.
Requirements
- Bachelor’s degree in Mechanical, Electrical, or Industrial Engineering.
- 10+ years of experience and leadership in maintenance, facilities, manufacturing, or logistics environments.
- Strong experience with automated material handling systems.
- Willingness to travel across North America approximately 10–25%.
Nice To Haves
- Master’s degree in business administration or engineering.
- Certification in Lean Six Sigma.
- Experience leading large-scale capital projects of $5M or more.
- Familiarity with WMS/WCS systems and integration.
Responsibilities
- Develop and deploy a North America-wide maintenance strategy aligned with operational and business goals.
- Lead uptime optimization initiatives for critical material handling systems, including conveyors, sorters, and robotics.
- Oversee facility infrastructure, including HVAC, electrical, plumbing, fire protection, cleaning, janitorial, and building systems.
- Manage vendor contracts and service-level agreements for facilities services.
- Ensure the reliability and performance of warehouse automation and control systems.
- Partner with Engineering and IT to deploy new automation technologies and upgrades.
- Drive adoption of digital tools such as CMMS, IoT monitoring, predictive analytics, and AI-based maintenance systems.
- Lead capital planning, budgeting, and execution for maintenance, spare parts management, facility upgrades, and automation projects.
- Apply Lean, Six Sigma, and Kaizen methodologies to drive continuous improvement.
- Build and lead a high-performing regional maintenance organization, including regional managers, site leaders, and technicians.
- Define and track KPIs, including equipment uptime, MTBF, MTTR, maintenance cost per unit, and schedule compliance.
- Drive performance reviews and corrective action plans for underperforming sites.
Benefits
- Benefits may include health care, retirement savings, paid time off/vacation, and employee discounts.
- A competitive bonus and/or commission plan may be offered.
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What This Job Offers
Job Type
Full-time
Career Level
Director
