Director of Loss Prevention

Omni Hotels & ResortsFrisco, TX
Onsite

About The Position

The Omni Frisco Hotel at The Star is more than just the official hotel of the Dallas Cowboys, it’s the social hub for great food, fun and nightlife. This 16-story hotel features 300 beautifully appointed guest rooms and suites and a range of meeting spaces to accommodate any sized gathering. From grand and junior ballrooms to intimate spaces and an elevated pool deck, Omni Frisco Hotel’s 24,000 square feet of meeting space provide endless opportunities for events. This multi-use campus in partnership with the Dallas Cowboys, the city of Frisco and Frisco Independent School District features restaurants, retail space, entertainment venues and more. Omni Frisco Hotel is connected to The Ford Center, a 12,000-seat, domed, multi-purpose event center. The entire campus is anchored by the Dallas Cowboys World Headquarters, which houses office space and the practice facility for the Dallas Cowboys and the Dallas Cowboys Cheerleaders. Located 20 minutes north of downtown Dallas and 25 minutes from both DFW International and Love Field Airport, the Omni Frisco Hotel features a bevy of amenities including Neighborhood Services, a restaurant featuring honest food and drink in the American tradition. Discover our luxury boutique, Charlotte Jones Collection featuring local designers, a chic coffee and wine bar in the lobby and an elevated pool bar and grill, The Edge, overlooking the 91-acre entertainment district dubbed The Star. The upscale Omni Frisco Hotel embodies true Texas charm and sophistication. Staying true to Omni’s local color, this luxury hotel captures the energy and future of this vibrant North Texas city.

Requirements

  • Excellent computer skills.

Responsibilities

  • Ensures all Loss Prevention standards are properly followed.
  • Reviews all reports completed by Loss Prevention officers to ensure accuracy and timely submission.
  • Reports all observed hotel property deficiencies and safety hazards.
  • Ensures thorough and complete investigation for all incidents incurred by guests and associates (i.e. losses, thefts, accidents, and acts of violence).
  • Maintains guest room surveillance procedures.
  • Maintains an effective key control program.
  • Ensures that shift personnel are properly assigned at all times.
  • Responsible for payroll, scheduling and other administrative duties.
  • Attends all hotel meetings such as evening stand up, Ops, Safety Committee, Rooms Division, and bi-weekly staff meeting.
  • Brief on-coming shift officer and the MOD on all Loss Prevention issues prior to leaving property.
  • Maintain high visibility in the lobby and other public areas, especially during busy periods.
  • Function as MOD on weekends.
  • Respond to all fire and medical emergencies.
  • Develop department policies and procedures.
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