Director of Loss Prevention and Safety

Bluejack National•Aledo, TX

7d•Onsite

About The Position

The Director of Loss Prevention and Safety is responsible for developing and overseeing comprehensive security and safety strategies that align with the resort's hospitality standards. This role involves managing the Security team, conducting property patrols, implementing training programs, ensuring compliance with safety regulations, and overseeing incident investigations. The position also manages the physical security of the resort's facilities, property, employees, and guests, and collaborates with other departments to maintain a secure and hospitable environment. Additionally, the role provides security support for events, evaluates and updates policies, and handles administrative oversight of the department.

Requirements

Previous experience in law enforcement or military security is advantageous but not required.
Minimum of 5 years' experience in high-end golf/country club or hospitality industry is a plus
Proven ability to establish and maintain effective relationships with staff and guests.
Strong communication skills and the ability to work independently.
Capability to perform physically demanding tasks under various weather conditions.
Sound judgment in making decisions that impact guest experiences.
Proficiency in writing reports and correspondence.
Supervisory experience in a security or hospitality setting.
Knowledge of security and fire inspection procedures.
Experience managing budgets and departmental finances.
Excellent time management and interpersonal skills.
Ability to pass a comprehensive background check and Motor Vehicle Record check.
Current certifications in CPR and First Aid.
Must possess a valid Texas Driver’s License and meet the driver safety policy requirements.

Nice To Haves

Previous experience in law enforcement or military security
Minimum of 5 years' experience in high-end golf/country club or hospitality industry

Responsibilities

Develop and oversee comprehensive security and safety strategies that align with our resort's hospitality standards.
Recruit, train, and mentor the Security team, fostering a culture of professionalism, courtesy, and guest-focused service.
Conduct regular property patrols to ensure safety and security, addressing any potential hazards promptly.
Implement and oversee Security Awareness and Safety training programs, ensuring all staff are equipped to maintain a secure environment.
Promote safe work practices, ensuring compliance with OSHA standards and implementing preventive measures.
Oversee thorough investigations of incidents, ensuring accurate and complete reporting, and coordinate with law enforcement as necessary.
Manage the physical security of the resort's facilities, property, employees, and guests, ensuring a secure and hospitable environment.
Maintain effective communication and relationships across all departments to support a cohesive approach to safety and guest satisfaction.
Coordinate security support for conferences, banquets, and other events, ensuring the safety and enjoyment of all attendees.
Regularly assess and update security policies and procedures to ensure compliance with legal and regulatory standards.
Manage departmental schedules, payroll, and performance evaluations, ensuring efficient and effective operations.