Director of Lodging Properties - Year Round

Alterra • Deer Valley, WA

2d • Onsite

About The Position

The Director of Lodging Properties is a leadership role responsible for driving the financial, operational, and cultural performance of Deer Valley’s lodging portfolio through effective leadership of and partnership with the Lodging General Managers. This role requires a strategic, analytically strong hospitality leader who can translate enterprise goals into actionable property level plans, hold leaders accountable for results, and ensure disciplined execution while operating through influence rather than direct management. Success in this role is defined by consistently strong guest and employee experiences, financial performance, and GM effectiveness across the portfolio.

Requirements

• 7–10 years of progressive leadership experience within hospitality, resort, or condominium lodging operations, including multi‑property oversight or enterprise level responsibility
• Demonstrated experience leading leaders (General Manager or equivalent level) and driving results through influence and accountability
• Proven ability to develop, challenge, and manage complex budgets and business plans
• Strong financial and analytical acumen with the ability to evaluate P&Ls, forecasts, and performance drivers
• Experience partnering across disciplines including marketing, revenue management, HOA management, housekeeping, maintenance, reservations, and asset management
• Demonstrated ability to balance strategic thinking with execution discipline
• Strong judgment, organizational skills, and the ability to prioritize competing demands
• Leadership style aligned with Deer Valley’s culture and service philosophy

Nice To Haves

• Multi-property lodging or resort portfolio leadership experience
• Direct P&L ownership with revenue strategy and cost optimization accountability
• Experience negotiating and managing vendor, HOA, or operator agreements
• Familiarity with real estate and resort adjacent market dynamics

Responsibilities

• Serve as the primary owner of lodging performance, holding General Managers accountable for financial, operational, guest, and employee outcomes at their respective properties
• Partner with each Lodging GM to develop annual strategies, budgets, and performance plans, ensuring alignment with Deer Valley and Alterra Mountain Company objectives
• Establish clear performance expectations, operating rhythms, and success metrics for GMs, and ensure follow-through on agreed priorities and initiatives
• Translate resort-wide strategies into clear execution plans at the property level, monitoring progress and course correcting as needed
• Ensure the tenets of Deer Valley’s culture (exceptional service, genuine care, and attention to detail) are consistently embedded and executed across all lodging operations
• Lead and challenge the financial planning process across the lodging portfolio, pressure testing assumptions, forecasts, and initiatives with GMs to ensure disciplined decision‑making
• Critically review financial statements, operational reports, and leading indicators to identify risks, opportunities, and performance trends
• Partner with GMs to improve margins, optimize revenue strategies, and manage expenses while preserving the guest experience
• Ensure accountability for meeting or exceeding budgeted performance and develop corrective action plans when results deviate from expectations
• Act as a coach and thought partner to the Lodging General Managers, enabling them to operate their properties more effectively rather than directly running day‑to‑day operations
• Evaluate property performance holistically (financially, operationally, and culturally) and guide GMs in prioritizing the highest impact improvements
• Provide structured feedback, ongoing performance reviews, and targeted support plans to strengthen GM effectiveness and execution
• Serve as an escalation point for complex operational challenges, ensuring resolution while preserving GM ownership and accountability
• Build a strong bench of lodging leadership talent by identifying, developing, and retaining high potential leaders
• Lead weekly GM meetings and ongoing leadership forums focused on performance review, best practice sharing, and execution discipline
• Ensure leadership development, succession planning, and performance management practices are embedded across the lodging division
• Partner closely with Lodging GMs on homeowner association relationships, providing guidance and oversight while maintaining GM ownership of board and homeowner interactions
• Attend HOA meetings and annual meetings as appropriate to ensure alignment, risk management, and enterprise oversight
• Collaborate with other resort divisions and enterprise leaders to align lodging strategy with broader resort priorities
• Represent Deer Valley at industry and community events when appropriate
• Must be willing to work extended schedules, including 6–7 days per week during peak periods, as business needs dictate
• This role includes additional duties and responsibilities as assigned

Benefits

• Ski perks (vary based on employment status) may include Deer Valley season pass, free skiing or riding at other Alterra Resorts and select local Utah resorts
• Friends and family ski discounts
• Free staff ski lessons and discounted rentals (winter staff only)
• Subsidized meals at Employee Dining Rooms offered for staff while on shift
• Subsidized housing options available for seasonal full-time staff
• Discounts for staff members at restaurants, shops, and service providers in Park City
• Healthcare options are available for staff members
• 401k plan with company match
• NEW starting wage of $20 per hour
• health benefits
• ski privileges
• subsidized meals
• discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed