Director of Learning and Development

ALCO MANAGEMENT INC•Memphis, TN

5d•$95,000 - $115,000

About The Position

The Director of Learning & Development (L&D) leads the strategic design, implementation, and evaluation of training and professional development programs across ALCO. This role ensures learning initiatives are learner-centered, data-informed, and aligned with both compliance requirements and organizational strategy. You’ll partner with leaders across Property Management, Compliance, Maintenance, and Human Resources to strengthen learning pathways, develop leaders, and embed continuous improvement into the organization’s culture. This position is ideal for an experienced learning strategist who combines deep expertise in instructional design and adult learning with a passion for developing people and building organizational capability.

Requirements

Minimum 6 years of progressive experience in learning and development, ideally within affordable housing, property management, or a compliance-driven industry.
Demonstrated success in designing and delivering training that translates regulations into accessible learning.
Experience developing leaders and managing culture-building initiatives.
Expertise in instructional design methodologies, adult learning theory, and digital learning platforms.
Proven ability to coach, mentor, and manage high-performing teams.
Strong facilitation, presentation, and communication skills; proficiency in LMS and Microsoft 365 tools.
Ability to travel to ALCO communities as needed and maintain compliance with HUD eligibility standards.

Nice To Haves

Master’s degree in Instructional Design, Adult Learning, Organizational Development, or a related field preferred. Relevant experience may substitute.
Formal training or certification in instructional design or learning strategy (e.g., CPTD, ATD ID Certificate, IDOL Academy) preferred.

Responsibilities

Lead the design and delivery of training programs that address HUD, LIHTC, Fair Housing, and other affordable housing compliance requirements.
Partner with Compliance, Property Management, and Maintenance to ensure timely and accurate rollout of policy and regulatory training.
Evaluate learning outcomes to ensure understanding, engagement, and application in the field.
Identify and close training gaps through data-driven needs assessments and learning analytics.
Develop engaging, inclusive, and accessible training programs using multiple modalities (virtual, e-learning, in-person, and microlearning).
Apply frameworks such as ADDIE, SAM, and the Kirkpatrick Model to design, implement, and evaluate learning solutions.
Leverage analytics and feedback to continuously improve content and learner experience.
Collaborate with senior leaders to build scalable onboarding and development programs for community and corporate roles.
Lead and coach L&D staff, setting clear goals and development plans.
Foster a collaborative, feedback-driven environment that supports innovation and growth.
Partner with leaders to build managerial capability and promote ALCO’s leadership culture.
Oversee the administration and optimization of learning systems (LMS) and technologies.
Manage learning projects and reporting to ensure operational efficiency and accountability.
Research and integrate innovative learning tools grounded in adult learning and cognitive science.
Ensure all programs support long-term knowledge retention, performance, and organizational readiness.
Maintain strong vendor and partnership relationships to enhance learning offerings.
Represent ALCO at conferences and industry events as a learning leader.
Perform other duties as assigned to support the goals of the Talent Division and the organization.