Director of Learner Services (BCBA) | Hickory, NC

Autism 360•Hickory, NC
•$100,000 - $130,000•Onsite

About The Position

Autism 360 is hiring a Board Certified Behavior Analyst (BCBA) as Director of Learner Services in Hickory, North Carolina. This in-person, full-time clinical leadership role combines hands-on clinical work with supervision, mentorship, and caregiver support. The Director guides individualized treatment, mentors Registered Behavior Technicians (RBTs), partners with families, and helps shape the quality of care in the clinic. The role includes defined caseload expectations, protected clinical time, and operational support for scheduling, staffing, HR, and billing. The Director is expected to provide a minimum of 25 supervision hours per week, oversee applicable service codes in accordance with North Carolina Medicaid, payer, and state requirements, and use clinical data to guide treatment decisions. Total annual compensation is $100,000–$130,000, based on BCBA experience and including a performance bonus of up to $10,000 annually, paid quarterly and tied to clearly defined performance metrics. BCBAs with up to two years of experience are offered $100,000–$110,000 annually, including bonus; those with more than two years are offered $110,000–$130,000 annually, including bonus.

Requirements

  • Active Board Certified Behavior Analyst (BCBA) certification.
  • North Carolina licensure or willingness to obtain it.
  • Strong clinical judgment and commitment to ethical, data-driven ABA practice.
  • Excellent communication and relationship-building skills.
  • Ability to coach team members, set expectations, and provide constructive feedback.
  • Collaborative approach to working with families, RBTs, clinical peers, and operations partners.
  • Availability to work full-time and in person.

Responsibilities

  • Lead ABA programming, clinical quality, and treatment outcomes for an assigned caseload.
  • Provide a minimum of 25 supervision hours per week.
  • Oversee applicable service codes in accordance with North Carolina Medicaid, payer, and state requirements.
  • Develop and oversee individualized, data-driven treatment plans.
  • Review learner progress and use clinical data to guide treatment decisions.
  • Maintain standards for supervision, documentation, ethical practice, and quality of care.
  • Build collaborative relationships with families and support their involvement in treatment.
  • Supervise, coach, and mentor RBTs, provide actionable clinical feedback, and support their ongoing skill development.
  • Set clear expectations and hold team members accountable with consistency and empathy.
  • Partner with clinic operations on staffing, onboarding, RBT retention, and team support.
  • Identify and mentor future clinical leaders.
  • Foster a clinic culture built on collaboration, accountability, encouragement, and fun.

Benefits

  • Medical, dental, and vision insurance.
  • Paid parental leave.
  • Paid time off and paid holidays.
  • 401(k).
  • Continuing education unit (CEU) support.
  • Leadership development opportunities.
  • Collaborative clinical and operational support.
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