Director of IT
About The Position
About Blitt and Gaines, P.C. Blitt and Gaines, P.C. is a leading debt collection law firm with over 30 years of experience representing most of the nation’s largest financial institutions. With nine offices across Arizona, Arkansas, Illinois, Indiana, Iowa, Kansas, Missouri, Tennessee, and Wisconsin, our attorneys and support teams deliver high-quality, compliant, and ethical legal services. At the heart of our firm are people—our clients, our employees, and the partnerships we build. Guided by our philosophy— Collect Compliantly. Litigate Ethically. Lead Effectively. Exceed Expectations. Expect Excellence —we uphold integrity, respect, and fairness in every interaction. Job Summary: The Director of Information Technology leads the firm’s IT strategy, infrastructure, and operations across all offices. This role is responsible for ensuring secure, reliable, and scalable technology systems that support a multi-state law firm handling sensitive financial and client data. The Director will oversee IT operations, cybersecurity, systems administration, and vendor management, while aligning technology initiatives with business goals and regulatory requirements.
Requirements
- Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience)
- 10+ years of progressive IT experience, including leadership responsibility
- Experience in a regulated environment (legal, financial services, healthcare, etc.) strongly preferred.
- Experience supporting multi-location environments
- Strong understanding of cybersecurity best practices and data protection standards
- Experience with cloud environments, network infrastructure, and enterprise systems
Responsibilities
- Oversees all IT operations across 9 offices, ensuring system uptime, performance, and reliability
- Develops and executes the firm’s IT strategy, roadmap, and infrastructure planning
- Ensures the security of all firm systems, networks, and data, including sensitive financial and client information
- Establishes and enforces cybersecurity protocols, access controls, and data protection standards
- Manages network infrastructure, servers, cloud environments, telephony, and endpoint systems
- Oversees IT support functions, ensuring timely resolution of tickets and high service levels across all offices
- Partners with HR and Compliance to ensure proper onboarding/offboarding access controls and system permissions
- Leads risk management efforts, including vulnerability assessments, incident response, and disaster recovery planning
- Ensures compliance with all applicable legal, regulatory, and client security requirements (including data privacy standards)
- Manages third-party vendors, contracts, and technology partners
- Oversees system implementations, upgrades, and integrations across platforms (HRIS, telephony, case management, etc.)
- Develops and maintains IT policies, procedures, and documentation
- Monitors and manages IT budgets, forecasting, and cost optimization
- Provides reporting and insights to leadership on system performance, risks, and initiatives
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Number of Employees
101-250 employees
